TravTalk - India

Bringing laurels to the travel trade

The National Tourism Awards, held on September 27, 2017, acknowledg­ed the importance of tourism in the country and honoured those who strive hard to make India travel experience­s truly incredible. TRAVTALK finds out from winners how this accolade inspires

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Receiving the National Award is the greatest recognitio­n. It is rather humbling to join the list of awardees who have in the past been recipients of this award. Being a regional operator, we rely on the support from our partner agents and it is that confidence in us which has led to this. Over the years we have been working on tapping the potential of adventure tourism which is now bearing fruits. The National Awards are the ultimate recognitio­n of these efforts and it has renewed our faith in what we do.

We have received the National Tourism Award for the fourth time now, but it’s the first time we got the first prize under Category I. To be recognised by the highest body in tourism is another feather in our cap. We went back to the basics in terms of showcasing incredible India to the world. We rekindled partnershi­ps with our existing partners and refreshed our packages to offer more experienti­al products. We tried to plug the gaps in the demographi­c of our source markets to add another layer to the type of markets we catered to. This award helps us to get recognised for our work and is an added advantage on a global platform.

I am honoured to receive such a huge recognitio­n from the President of India for the Corporatio­n’s innovative initiative. GTDC has worked in the right direction and has given a new face to Goa Tourism. The ‘Most Innovative Use of Informatio­n Technology’ award was for a campaign for the tourists and by the tourists which aimed at building the longest running digital testimonia­l campaign for a travel brand. The Best State/UT Award recognises Goa as a dream destinatio­n for all tourists and highlights Goa as a beach destinatio­n along with other tourism facets.

We are immensely proud of the team and the award itself is a great and resounding acknowledg­ment of our collective efforts. At the same time, the recognitio­n is a motivation for us to pursue and reach new heights. We are committed to delivering to our clients a journey of a lifetime and we are going to aim to ensure we win many more awards in the future too. At LPTI, we have a proven track record and service delivery which has won us this award in the same category six times of which three were for consecutiv­e years. We really appreciate that the Ministry recognised this remarkable achievemen­t and inducted us into the Hall of Fame.

For Telangana Tourism, it was a big win with four awards in different categories. I am extremely happy with the win and we’re adopting a different direction in terms of developmen­t of tourism products. Everyone is following the beaten track, and we are going in a different direction, including having niche sector as well as festival of our own. We don’t want to compete with other states, but we are planning to complement them, by working with them and offering extended stay for tourists visiting those destinatio­ns. Apart from that we will be focusing on Health Tourism as well.

I am delighted to have received national recognitio­n after years of perseveran­ce and dedication in the tourism industry. Within three years of the company’s inception, we became the largest General Sales Agent (GSA) of leading luxury trains in India, overtaking all the establishe­d players in the tourism industry. I achieved this due to the goodwill I created among the trade partners through my ethical and honest dealings and generated foreign exchange in this segment. This award will inspire me to cross new milestones and at the same time, offer my trade partners another reason to repose their trust on me.

It gives us immense pleasure to be a recipient of the National Tourism Award for the fourth time. Receiving this prestigiou­s award, of course, has its PR value in terms of new customers that we try to pitch to, but other than that, it is also a huge motivation for our team. Through relentless efforts, we have been achieving significan­t yearon-year growth, both in terms of passenger numbers and overall foreign exchange earnings and it is both these parameters that helped us achieve a virtual Six Sigma quality in regards to customer satisfacti­on and also the national award.

We are honoured on being conferred with the tourism industry’s highest accolade, the National Tourism Award. This is our third consecutiv­e win in the Best Domestic Tour Operator (Rest of India) category in the 10 years of the National Tourism Awards’ existence. Our continuous efforts at consumer engagement, overall user experience coupled with consistent delivery of services on ground have helped us achieve this milestone. This significan­t national recognitio­n further inspires us to work tirelessly towards delivering best in class service to our customers.

It feels good when hard work is recognised and I feel happier for my team whose efforts have made this achievemen­t possible. This is the 10th National Tourism Award for the company and the fourth time we have been awarded the first prize. The reason for being awarded is the consistenc­y of the company in providing the highest standards of service and venturing into the new areas to successful­ly showcase the incredible India experience to foreign tourists. Prestigiou­s awards like this one put a seal of trust on the company which is important in the long run for its brand value and the morale of the team. The foreign tour operators from far and wide feel secure when dealing with an award-winning organisati­on.

This year Madhya Pradesh got 10 awards including the Hall of Fame award as the Best State for Comprehens­ive Developmen­t of Tourism, which we have been winning for three years in a row. I am really delighted on this achievemen­t and the entire credit for this goes to our team which has been working tirelessly to make Madhya Pradesh one of the best destinatio­ns in the country and we look forward to build upon this and keep getting awards like this. We are set to inaugurate the Jal Mahotsav in October which is going to be an 80-day affair this time. Also, we recently held a heritage run in Orchha and there will soon be a cycling expedition in Panchmari, called ‘Tour de Satpura’.

To receive the award of the highest repute in our industry, that too for the second time gives us great pride and honour. We are humbled that the efforts we have been tirelessly putting in to provide a holistic experience coupled with complete satisfacti­on to all our associates and clients, have been given recognitio­n by the President and the Minister of Tourism directly. We would like to credit this honour to our extremely dedicated team, the passion that drives us in our daily operations and collative support of all our longstandi­ng associatio­ns and guests from across the world. We intend to grow from strength to strength, giving testimony to this award for the Best Inbound Tour Operator/ Travel Agent.

Gujarat Tourism has been undertakin­g several innovative initiative­s to put Gujarat on the national and global tourist map. Every year, the tourism department organises a variety of fairs and festivals that showcase the beautiful mosaic of the state’s culture, traditions, practices, cuisines, dressing styles, art and craft, etc. While the state constantly focused on new innovation­s, ideas and initiative­s, the tourism department has also concentrat­ed on the livelihood and skill developmen­t through sustainabl­e tourism initiative­s. The award symbolises its endeavours in promotion of sustainabl­e developmen­t through tourism.

Kerala Tourism was awarded a total of six National Tourism Awards including Hall of Fame Award for Most Innovative Use of Informatio­n Technology - Social Media / Mobile App and was also the second runner-up in the category for Best State for Comprehens­ive Developmen­t of Tourism. It gives us immense pleasure to be lauded with the prestigiou­s National Tourism Awards in six different categories. Kerala Tourism has been focused on promoting the concept of ‘Responsibl­e Tourism’ for protecting environmen­t and conserving cultural heritage. And, receiving award for this significan­t initiative of the state emboldens the tourism department to keep up the positive momentum.

Naturally, it gives us great joy and pride to receive this commendati­on. It is a great recognitio­n for the company's pioneering efforts which is bound to get noticed by the prospectiv­e markets, giving our experienti­al and soft adventure products, tours and activities greater publicity and growth potential. Through the last two decades, our company has invested over 50 crores in developmen­t of camps, eco-lodges and river cruise boats and ships in remote regions which has opened up a vast market that is seeing a strong growth both for us and the country’s overall tourism.

It was a proud moment for us at the Alpcord network to be felicitate­d with a national award for the third time. The fact that it comes straight from the Government of India makes it all the more special. The recognitio­n will definitely help us when we pitch for future conference­s. bringing with it a sense of responsibi­lity towards the industry and duty to maintain and supersede our performanc­e. As an award winning company, the onus will fall on us to create a different brand for ourselves and take things to a higher level of service.

It is an exhilarati­ng feeling to witness Travelite ( India) being conferred with the National Hall of Fame Tourism Award for consistent­ly doing well in the inbound tourism sector. Ultimately, it is the hard work put in by the dedicated team working at Travelite ( India) that is showing consistent results. The National Tourism Award certainly gives Travelite ( India) recognitio­n and places confidence in the foreign tour operators, who may be dealing with us for the first time, while, the existing tour operators feel better to be working with such reputed and recognised organisati­on.

ITC Maurya received National Tourism Award for Best Eco-Friendly Hotel recently. ITC Maurya is a manifestat­ion of ITC Hotels’ more than three-decade old sustainabl­e developmen­t initiative­s. It is an amalgamati­on of world class green best practices with contempora­ry design elements, providing the best in luxury, in the greenest possible manner with ecoembedde­d products, eco-easy services and eco-sensitised associates. A role model for the global hospitalit­y industry, ITC Maurya, is an epitome of the Responsibl­e Luxury ethos and is the World’s largest LEED Platinum rated hotel in the EB Category (Existing Building).

We are thrilled to have won the first prize for Best Tourist Transport Operator at National Toruism Awards yet again. This is our third win in a row, so we have been able to manage a hat-trick at the National Awards! This win is purely because of our team’s committed dedication to their work, combined with our clients’ and partners’ faith in ECOS (India) Mobility & Hospitalit­y. And if the fact that winning a National Award wasn’t enough, receiving it from the President of India also boosts the morale of the entire company and also validates our stakeholde­r’s trust in the company.

Samode Group of Hotels has been in the hospitalit­y industry for the past 30 years and it is an honour to receive such a prestigiou­s award on behalf of the organisati­on. The Samode Haveli is a 200-year-old heritage property and it has been beautifull­y restored according to modern standards. It is the people of Samode Haveli who make this experience special with their discreet and personalis­ed service for the guests. Awards like the National Tourism Award motivate the team to do well and at the same time, they help us in striving harder to achieve the high standards and goals of the organisati­on.

 ??  ?? B. Venkatesha­m Secretary, Youth Advancemen­t, Tourism & Culture Department, Government of Telangana
B. Venkatesha­m Secretary, Youth Advancemen­t, Tourism & Culture Department, Government of Telangana
 ??  ?? Hari Ranjan Rao Secretary, Tourism, Madhya Pradesh State Tourism Developmen­t Corporatio­n
Hari Ranjan Rao Secretary, Tourism, Madhya Pradesh State Tourism Developmen­t Corporatio­n
 ??  ?? Manish Saini Director, Worldwide Rail Journeys, India Travel Award winner
Manish Saini Director, Worldwide Rail Journeys, India Travel Award winner
 ??  ?? Arjun Sharma India Travel Award winner and Chairman, Le Passage to India
Arjun Sharma India Travel Award winner and Chairman, Le Passage to India
 ??  ?? Kadakampal­ly Surendran Minister for Tourism Government of Kerala
Kadakampal­ly Surendran Minister for Tourism Government of Kerala
 ??  ?? Harvinder Singh Duggal MD, Minar Travels, India Travel Award winner
Harvinder Singh Duggal MD, Minar Travels, India Travel Award winner
 ??  ?? Kapil Goswamy MD, Trans India Holidays, India Travel Award winner
Kapil Goswamy MD, Trans India Holidays, India Travel Award winner
 ??  ?? Sanjay Jain Director Special Holiday Travel
Sanjay Jain Director Special Holiday Travel
 ??  ?? Dhruv Shringi Co-founder & CEO Yatra.com
Dhruv Shringi Co-founder & CEO Yatra.com
 ??  ?? Jenu Devan Managing Director Gujarat Tourism
Jenu Devan Managing Director Gujarat Tourism
 ??  ?? Suresh Periwal India Travel Award winner and MD, Clubside Tours & Travels
Suresh Periwal India Travel Award winner and MD, Clubside Tours & Travels
 ??  ?? Vikram Madhok India Travel Award winner and MD, Abercrombi­e & Kent
Vikram Madhok India Travel Award winner and MD, Abercrombi­e & Kent
 ??  ?? Nilesh Cabral Chairman, Goa Tourism Developmen­t Corporatio­n
Nilesh Cabral Chairman, Goa Tourism Developmen­t Corporatio­n
 ??  ?? Chander Mansharama­ni Managing Director, Alpcord Network Travel & Conference­s Management Company
Chander Mansharama­ni Managing Director, Alpcord Network Travel & Conference­s Management Company
 ??  ?? Sarab Jit Singh India Travel Award winner and MD, Travelite (India)
Sarab Jit Singh India Travel Award winner and MD, Travelite (India)
 ??  ?? Aditya Loomba Jt. Managing Director, ECOS (India) Mobility & Hospitalit­y
Aditya Loomba Jt. Managing Director, ECOS (India) Mobility & Hospitalit­y
 ??  ?? Malavika Kumar Assistant Operations Manager, Samode Hotels
Malavika Kumar Assistant Operations Manager, Samode Hotels
 ??  ?? Zubin Songadwala General Manager ITC Maurya
Zubin Songadwala General Manager ITC Maurya
 ??  ?? Sanjay Basu Managing Director Far Horizon Tours
Sanjay Basu Managing Director Far Horizon Tours

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