VoA eases the process of last minute bookings

With more and more countries offering visa-free entry and visa-on-arrival to Indians, an increased number of last minute travellers can now choose destinations without any hassle, believes Rajan Dua, Managing Director and Co-founder, Udaan India. According to Dua, social media has been identified as one of the important competitive tools in terms of tourism and hospitality marketing. ""Companies have begun integrating social media with other channels to deliver proactive customer service in order to be successful c in this area,” he says. The company has also launched its new venture, 'Study with Udaan' which is envisioned to mentor t aspiring Indian students towards enriching study programmes being offered in colleges and universities across the globe.

Companies have begun integrating social media with other oth channels to deliver proactive customer service in order ord to be successful in this area