De­cod­ing trends in travel

Right from off­beat des­ti­na­tions, lux­ury travel, lat­est tech­nol­ogy so­lu­tions to food in­spired tourism, the tourism and hos­pi­tal­ity in­dus­try is greatly evolv­ing with each pass­ing day. In­dia Travel Awards win­ners talk about emerg­ing travel trends in the indu

TravTalk - India - - AWARD TALK - Manas Dwivedi

Pre­ferred MiCE Solution Provider — Trip Nav­i­ga­tor (West 2017)

Terming the need for new and off­beat des­ti­na­tions as the up­com­ing travel trend, Ab­hishek Gupta, Di­rec­tor, Trip Nav­i­ga­tor says, “To­day, In­dian trav­ellers are keen on spend­ing money for ex­pe­ri­ence. The aware­ness to­wards need of va­ca­tion is in­creas­ing among Indians and hol­i­day­ing is slowly but surely mov­ing from the quad­rant of lux­ury to that of ne­ces­sity. Trav­el­ling abroad for short va­ca­tions is grad­u­ally be­com­ing a trend. New des­ti­na­tions like Bali, Bishkek, Tel Aviv, Cyprus and Jor­dan are in de­mand in the cor­po­rate and MiCE sec­tor.

Gen­eral Man­ager of the Year — Shipra Sumbly Kaul (South 2018)

There is a con­stant drive to do some­thing new and build new ex­pe­ri­ences for trav­ellers. Voic­ing newer con­cepts, Shipra Sumbly Kaul, Gen­eral Man­ager, Hol­i­day Inn Ex­press & Suites Ben­galuru Racecourse says, “With the open­ings of var­i­ous in­ter­na­tional brands, the ser­vice level and in­no­va­tion ex­pec­ta­tion is also ris­ing which makes it a con­stant en­deav­our to bring out some­thing new and of­fer unique ex­pe­ri­ences. The newer con­cepts are an amal­ga­ma­tion of global with a touch of lo­cal, which means guests are ex­pect­ing the qual­ity and fa­cil­i­ties of global level along with a touch of lo­cal up to fa­cil­i­ties to cater to the de­mand­ing mar­ket.

Best Busi­ness Ho­tel — Howard John­son Ben­galuru Heb­bal (South 2018)

An­shul Goswami, Di­rec­tor – Sales & Mar­ket­ing, Howard John­son Ben­galuru Heb­bal be­lieves that tourism for busi­ness has taken a big leap; thanks to dig­i­tal­i­sa­tion and ease of ac­cess, trans­porta­tion and con­nec­tiv­ity. “Tourism for leisure has also im­proved as we now see greater par­tic­i­pa­tion and in­ter­est among gov­ern­ment to make tourism a hy­gienic and se­cure ex­pe­ri­ence, es­pe­cially at pub­lic places. We at HoJO, are con­stantly look­ing to serve our pa­trons bet­ter by im­prov­ing ease of ac­cess, mak­ing it af­ford­able and keep­ing them se­cure,” Goswami said.

Best B2B Travel Por­tal — Travel Bou­tique On­line (South 2018)

In the In­dian mar­ket, all-in­clu­sive pack­ages are in more de­mand among trav­ellers. Food in­spired tourism is still on top pri­or­ity among In­dian trav­el­ers. Re­cent trends show that more and more trav­ellers are opt­ing for do­mes­tic off­beat des­ti­na­tions. When com­ing to long-haul travel, Dubai, Sin­ga­pore, Malaysia, Thai­land fol­lowed by Paris, Am­s­ter­dam and Is­tan­bul are among the pop­u­lar des­ti­na­tions, ac­cord­ing to Sa­jeeth R Nair, Re­gional Man­ager – Kar­nataka, Travel Bou­tique On­line. Ex­press­ing his views, Raghu Nair, Gen­eral Man­ager, The Oterra shares, “Tourism and hos­pi­tal­ity is an ex­tremely dy­namic in­dus­try. The ex­ten­sive use of tech­nol­ogy to­day has changed the way ho­tels func­tion in the in­dus­try. With de­creas­ing air­fares and more ac­ces­si­ble - tions have also in­creased. The Oterra, Ben­galuru, as the - nessed an in­creas­ing trend in busi­ness, med­i­cal and sus­tain­able tourism.

Best Lux­ury Tour Op­er­a­tor- Out­bound — Baywatch Trav­els (South 2018)

Man­ish Kri­plani, Manag­ing Di­rec­tor, Baywatch Travel, feels that trends are now mov­ing from reg­u­lar hol­i­day­ing to ex­pe­ri­en­tial travel. “Peo­ple are look­ing for the ‘wow’ fac­tor in their itin­er­ary. Th­ese days every client is ex­tremely unique in their tastes and re­quire­ments; this pushes us to keep look­ing for new places and ex­pe­ri­ences. For ex­am­ple, in Copen­hagen, we don’t just book lunch for clients, we book a chef’s ta­ble where guests can in­ter­act with the chef and al­low guests to cook with him be­sides hav­ing culi­nary dis­cus­sions. We don’t just plan hol­i­days, we “hand­craft an ex­pe­ri­ence” for our guests.

Best Leisure Ho­tel — Hy­att Place Rameswaram (South 2018)

For Deepak Sharma, Di­rec­tor of Sales – Hy­att Place Rameswaram, travel trends are chang­ing and peo­ple are more will­ing to travel than ever. “Leisure des­ti­na­tions have clearly seen surge in trav­el­ling even dur­ing week­days. Peo­ple avoid trav­el­ling on week­ends to stay more re­laxed and ex­plore the desti for hos­pi­tal­ity in­dus­try will change now or later. To add up, ef­forts by the gov­ern­ment and their com­mit­ment to­wards tourism, im­proved in­fra­struc­ture, en­cour­age air travel and post GST im­pli­ca­tions are show­ing pos­i­tive re­sults.

Best Travel Insurance Provider — Trawell­tag Cover-More (West 2017)

Dev Kar­vat, Founder – Trawell­Tag & CEO – Emerg­ing Mar­kets, Cover-More Group says, “The on­set of digi­ti­sa­tion has com­pletely turned the ta­bles for tourism. The trend of ex­pe­ri­en­tial tourism is catch­ing up fast due to in­creased aware­ness about ex­otic des­ti­na­tions in In­dia as well as abroad via var­i­ous so­cial me­dia and other dig­i­tal plat­forms.” The next wave of growth, be­lieves Kar­vat, will be driven by mil­lenials seek­ing cus­tomised of­fer­ings at the click of a but­ton on a web­site or an app.

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