Eros set for festive season
Davinder Juj, General Manager, Eros Hotel New Delhi, Nehru Place, shares that the festive season brings with it huge business from both domestic and inbound markets.
Eros Hotel Nehru Place, New Delhi, is geared up to welcome guests for the upcoming festival season. Davinder Juj, General Manager, Eros Hotel New Delhi, Nehru Place says, “We are ready to bring out the best offerings in the last festive quarter of the year. Diwali is a season of exchanging gifts and we at Eros Hotel are wellknown for curating exquisite hampers to match our clients’ demands for gifting. Christmas and New year, however, present opportunities when people like to wine, dine and party, where Eros Hotel has a distinct locational advantage of being next to the upmarket residential areas in South Delhi.” In fact, the season also calls for many inbound guests. Juj agrees, “Of course, adding to the buzz is the wedding season and spurt in the inbound leisure travellers during this time. Everyone including our chefs, serving staff and room attendants consciously work to create invigorating experiences for our guests. Diverse dining options with three restaurants and a bar offer experiences accentuated with ingenious food promotions and live music appealing to the senses of the discerning leisure travellers seeking luxury and relaxation. Wellness and yoga sessions in our lawns next to the poolside have always been sought-after and highly appreciated by our guests.” Talking about their growth in terms of RevPAR and ARRs, he shares, “Overall, the market has been looking up and has continued to be buoyant this year too. We are pleased to deliver growing occupancy and average rates which is in line with the market.” Going forward, the hotel is undertaking many initiatives to meet its targets. “Eros Hotel, with its imposing presence of over two decades, has always been at the forefront of identifying needs and expectations of our guests. We will vigorously pursue innovation coupled with high standards of service delivery. For example, there is a rising preference for healthy lowcalorie recipes, theme lunches during corporate events and express check-in, among other new trends. True hospitality revolves around the basic value of ‘anticipating guest needs’ and we at Eros New Delhi do exactly that,” Juj mentions. Talking about the recent devaluation of the rupee against USD and Euro, he says, “The falling rupee may have repercussions but the hospitality business is expected to gain.”