TravTalk - India

Tech helps drive biz value

Enabling informatio­n technology to bring in business value to its clients, TI Infotech is looking to focus on promoting its existing products like Travel Assist and Travel Cloud Suites as well as new products like Lakshya CRM, CSBT, mobile apps and car re

- Manas Dwivedi

As a premier travel technology company with over 14 years of rich experience, TI Infotech has basket of solutions for the travel domain. Its two signature products—Travel Assist and Travel Cloud Suite have transforme­d the use of travel technology in India. Meenu Sachdeva, Managing Director, TI Infotech says that the company’s existing products have observed a version upgrade that are in line with some of the latest travel technology trends.

“The recent additions in our product list are Lakshya CRM, a car rental booking engine and corporate self booking tool. It is a cloud-based customer relationsh­ip management tool to automate the sales process. Similarly, car rental booking engine is designed for travel agents and companies Corporate Travel Management Solutions (CSBT) is made to simplify the complex travelling process for corporate clients,” says Sachdeva.

Terming these products very industry, she says, “As a CMMI Level 3 appraised company, we follow a ‘Total Solution Approach’. This further results in streamline­d busi customer satisfacti­on.”

Taking a note on the growing technologi­cal needs, demands of Indian travellers and changing trends, Sachdeva says that today’s travellers are extremely tech savvy as they go online for their travel-related search and bookings. “This is the reason every travel management company is looking for bringing in the unique and personalis­ed experience­s to each traveller. This gives rise to tools such as mobile apps, video-related content, multi-lingual voice search options and datadriven personalis­ation.”

“Nowadays, the industry is focusing on smart tech trends to provide unique travelling experience to customers. Some of these updates are rich NDC content, rise of millennial travellers, use of apps and usergenera­ted content. Most talked advancemen­ts to be adopted soon are big data, cloud technology, chatbots, personalis­ation and voice activated devices,” she further adds.

Travel Assist and Travel Cloud Suite have been pioneers in providing travel tech solutions to the industry. Travel Assist is a comprehens­ive tour management software that enables manage the complete tour cycle - able operations to accounting to MIS suite for all levels of the business. This applicatio­n enables a tour company to manage operations of all business segments - FIT, GIT, series, ad hoc, charters, MiCE and excursion management. Travel Cloud Suite is a state-of-the-art internet booking engine and a travel technology platform catering to diverse needs of OTAs, travel agencies and travel management companies. An all-in-one suite to automate the travel business ranging from content acquisitio­n to the complete distributi­on process, it easily connects with multiple GDS and third-party suppliers to fetch worldwide content for different channels like

The recent additions in our product list are Lakshya CRM, a car rental booking engine and corporate self booking tool

 ??  ?? Meenu Sachdeva Managing Director TI Infotech
Meenu Sachdeva Managing Director TI Infotech
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