TravTalk - India

Visa processing digitalise­d

With many companies realising the need to go digital, visas will also be one of the services that are likely to go online. Enter Ctrl Visa, whose system can now also automate offline visas apart from online visas. This single system can manage visas of ov

- Hazel Jain

Change is inevitable and this is just a pause in the larger scheme of things, says

Founder & CEO, The Whiteboard Company. “I do believe that as we reach near normalcy, people will start to travel. They have been stuck in their homes for so long that the family unit will want a break and this will result in short breaks and weekend getaways immediatel­y. However, internatio­nal travel will take some time. I do believe that travel will begin, but will become more expensive in the near future. We will see airlines shutting down, hotels and travel agents wrapping up, too, as these

Parveen Jiterwal,

are difficult times for many to survive,” he says.

Visa processing is obviously one of the services being hit as well. Jiterwal adds, “Many travel bans will stay till as long as September, I feel. Once travel opens up, it will take some time for internatio­nal travel to kick in as people will still be scared to take flights, fares are going to be high and long breaks are going to be impossible. No travel,

no visas. But, I am hoping we will see it all getting stabilised by January 2021.”

When it does though, he has a novel product that can ease the entire visa applicatio­n process without human interferen­ce. “You will be surprised to know that we have actually been busy these last few weeks. Many travel agents have realised that this concept works and we have been doing almost three to four demos a week for the trade even though the business is shut. A product like Ctrl Visa helps you reduce staff, reduce overheads, and reduce dependency on people. One can work from anywhere and everything is logged and maintained forever. It cuts down all email and phone calls,” Jiterwal explains, adding that many companies have now realised the need to go digital. Ctrl Visa has been conducting weekly webinars for the travel agent community and those interested can register at the Ctrl Visa website.

Partner & Director, The Whiteboard Company, says, “Ever since we started Ctrl Visa, we wanted to do all types of visas – business, tourist, e- visa, traditiona­l sticker visa. We have started with e- visas because that is the easiest to go to the market with and the fastest. We have now added the offline module to the system as well as corporate module to manage the corporate business. For offline, we have added a passport/document tracking

Radhika Butala,

tool because there is a physical submission.”

This system is for consolidat­ors (for B2B), OTAs (for B2C), and business travel agencies (for corporates). This is good even for agents who do around 400-500 visas per month. Its current clients include Udaan India, Atlas Visa Services and a few other travel agencies.

 ??  ??
 ??  ?? Radhika Butala Partner & Director
The Whiteboard Company
Radhika Butala Partner & Director The Whiteboard Company
 ??  ??

Newspapers in English

Newspapers from India