Master the MSC Masters
Enrolling in MSC Cruises’ B2B certified programme called MSC Masters is a great way to learn about a new product right now. The company is also regularly conducting systems as well as soft skills trainings.
Skill development is an important element in an industry like ours, says Commercial Coordinator, MSC Cruises India. “Ours is a progressive industry and things keep changing regularly. Effective training programmes, be it online or otherwise, not only help develop the existing skills and knowledge, but are also the building blocks to organisational success to survive and prosper in the modern world,” she says.
Rashmi Ahuja,
The team at MSC Cruises India is constantly encouraged to undertake training. “Depending on the existing skill set, each talented employee undergoes training that is relevant to their core job role. We do conduct virtual training programmes created by our corporate office for developing our own flyers based on existing guidelines set. Further, we are also conducting systems training for some who will work on content management of our B2B portal as well as B2C portal.
Besides this, we also conduct soft skills trainings enabling them to communicate more effectively, develop interpersonal skills, etc,” Ahuja adds.
Not just internal, MSC Cruises is also constantly looking at educating the trade about its products and cruising as a concept. “We have developed a B2B certified programme called MSC Masters, which is accessible to our registered agents on www.mscacademy. com. The new e-learning programme is designed to enhance knowledge on MSC products. It also has virtual ship tours available with a catalogue of courses,” Ahuja adds.