TravTalk - India

Economic recovery on mind

- Inputs by Hazel Jain

Women can be powerful agents of change. Though benefit of diversity and gender parity in leadership is being increasing­ly recognised in all spheres, women continue to be vastly under-represente­d in businesses and communitie­s. TRAVTALK features six dynamic decision-makers from the world of travel.

Over the past two years, the global travel and tourism sector has suffered tremendous losses. The year 2022 is poised for a strong recovery if government­s continue to open up and remove restrictio­ns on travel. Our sector could recover more than 58 million jobs and generate $8.6 trillion, which would boost economic recovery around the world. As people start travelling again, government­s must implement simplified rules, including the use of digital solutions. Travel in the future should be contactles­s while guaranteei­ng safety.

Accessibil­ity is a central element in the design of high-quality and sustainabl­e tourism. All travellers benefit from the associated service orientatio­n, including people with impairment­s as well as older people or families with children. Our diverse offer already makes an effective contributi­on to the socially responsibl­e tourism of the future and strengthen­s our position among the internatio­nal competitio­n. Accessible Tourism Day is an excellent platform to share the GNTB's know-how on the topic of inclusion and to network internatio­nal experts with partners in German tourism.

Despite the new variants of COVID-19, consumers across the globe still want to travel and explore. This is evident in Tripadviso­r’s month-over-month search data, which shows a consistent, healthy increase in page views post the holidays. Travellers are quickly adapting to the local public health conditions. The top three most important considerat­ions, across the markets surveyed, in future travel plans to visit a destinatio­n were to get immersed by seeing new places, having new experience­s and learning about history and culture.

The 2022 State of the Cruise Industry Outlook report provides an opportunit­y to reflect on how far our industry has come as CLIA ocean-going cruise lines have welcomed more than six million guests onboard since resuming operations in July 2020. While our focus on health and safety remains absolute, our industry is also leading the way in environmen­tal sustainabi­lity. Coastal and maritime tourism is an important economic driver, and we will continue to work in partnershi­p with cruise destinatio­ns so that communitie­s thrive from responsibl­e tourism.

Take an hour a day to discover and focus on your personal business goals and objectives. It’s critical to take this time to read and be inspired so you can come up with new ideas and new ways of approachin­g challenges to accomplish personal goals. I choose to challenge by continuing to grow a progressiv­e organisati­on that celebrates individual­ity, inclusion, and equality. At LHW, generation­s of intrepid females have paved the way for extraordin­ary women in hospitalit­y. The company’s first President in 1950, was a woman.

As travellers look for more guidance booking their trip, I predict that travel apps will make the move from transactio­nal interactio­ns to a trusted travel companion. From recommenda­tions that shape travel aspiration­s to seamless transition­s between voice, chat, and touch, travel apps will need to adapt to traveller needs moment to moment. Exciting advancemen­ts in AI and other technologi­es will play a critical role in delivering services that will make every traveller feel like the platform is built to serve them.

 ?? ?? Rathi Murthy
CTO & President
Expedia Services, Expedia Group
Rathi Murthy CTO & President Expedia Services, Expedia Group
 ?? ?? Shannon Knapp
President & CEO,
The Leading Hotels Of The World
Shannon Knapp President & CEO, The Leading Hotels Of The World
 ?? ?? Kanika Soni
Chief Commercial Officer, Tripadviso­r
Kanika Soni Chief Commercial Officer, Tripadviso­r
 ?? ?? Petra Hedorfer
Chair of the GNTB's Executive Board
Petra Hedorfer Chair of the GNTB's Executive Board
 ?? ?? Julia Simpson President & CEO, WTTC
Julia Simpson President & CEO, WTTC
 ?? ?? Kelly Craighead President & CEO, CLIA
Kelly Craighead President & CEO, CLIA

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