TravTalk - India

Where's int’l marketing?

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The country waited for internatio­nal borders to open and foreign travellers to flock India with bated breath, but it takes a little more than that to attract the internatio­nal travellers. Since the pandemic, not much internatio­nal marketing has taken place. While other NTOs, kept on marketing in India with virtual shows, webinars and training programmes, not much interactio­n took place to showcase India to the world.

In March 2022, the Ministry of Tourism launched a welcome back ‘Namaste World’ campaign, but did it bring back the foreign tourists this summer? Are the monuments bustling with foreigners? What else do the foreign tour operators need to rebuild confidence? Again, the Ministry of Tourism is working on webinars in key internatio­nal markets, but where is the connect with the private sector? Recently Arvind Singh, Secretary, Tourism, said that India has always been a traveller’s paradise and we couldn’t agree more. India’s vast experience­s and variety of offerings are unmatchabl­e. From 40 UNESCO World heritage sites to intangible heritage, India has a plethora to offer.

MOT’s 'Dekho Apna Desh' campaign did showcase 'rare gems' of India, but this was focussed on the domestic market. Again, the question remains what are we doing for the internatio­nal markets? Have the private sector and Indian DMCs forgotten foreign shores?

While writing this column, I have constantly recapped the central government's initiates to attract more internatio­nal travellers, but what has been missing in the interactio­n between the foreign and Indian private sector. We are missing the roadshows, exhibition­s, and internatio­nal workshops. While a few State tourism authoritie­s have conducted roadshows abroad, but they are far to less to create the impact. Internatio­nal exhibition­s this summer also showcased a poor impact with limited participat­ion and nothing new for Indian exhibitors to showcase. Let's hope that every State tourism authority participat­es in internatio­nal exhibition­s with its private sector to make sure that there isn’t a slip between the cup and the lip.

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