The Westin Mumbai Garden City

Mumbai

Shikha Khanna has been appointed as the Director of Rooms at The Westin Mumbai Garden City. In her new role, Shikha will helm guest-facing teams in Front Office, the Housekeeping Department, and the discerning Concierge teams. She will focus on ensuring bespoke and personalised service, while driving Guest Voice, BSA, and Rooms Division Profitability. Shikha earlier worked with The Westin Mumbai Garden City in 2014-16. She has over 17 years of experience in the luxury hospitality business with leading hotels, ensuring service excellence.