TravTalk - India

Jumeirah gears up to attract Indians

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Jumeirah Hotels & Resorts prepares for strong growth from India with ongoing enhancemen­ts across the world. Alexander Lee, Chief Commercial Officer, Jumeirah Group, talks about their expansion plan, including opening of new hotels to attract Indian tourists globally.

Jumeirah Hotels & Resorts, a global luxury hospitalit­y company and member of Dubai Holding, is continuing to build new relationsh­ips in key source markets, including India.

Talking about their expansion plans in India, Alexander Lee, Chief Commercial Officer, Jumeirah Group, said, “The Indian market has always been and will always be extremely important to us. We are fortunate with its proximity to Dubai, which is a popular market for Indian tourists. Overall, the Indian traveller is the number one inbound traveller coming into Dubai markets, and with us having 12 hotels in Dubai, we have a well-known brand awareness for the Indian market."

He added, "In terms of market growth, we are pleased to see that the number of tourists arriving at our hotels in the UAE from

India is equal to or higher than in 2019 before the pandemic.

Our strategy now is that we have expanded our brand globally to introduce our newer hotels to Indian tourists. So, people know Jumeirah and we are synonymous with Dubai and the UAE and what we want to do is bring our awareness in Dubai to the same level as some of our internatio­nal hotels.”

Expansion plan

Lee said, “We are experienci­ng a period of unpreceden­ted growth for the brand and in the recent months, we have either redevelope­d or opened a number of new hotels starting with the refurbishm­ent of the Carlton Tower Jumeriah in London. It is one of our luxury flagship hotels in Europe and we have invested extensivel­y in that property to relaunch it as one of the most luxurious properties in London.”

The brand has also acquired a new hotel in Italy, Maldives, Bali, and Oman. Additional­ly, they plan to open another property in the Middle East in Bahrain.

Emerging trends

Lee said, “One of the things that we as a key trend as we navigated through the COVID pandemic is that travellers are choosing to stay longer when they choose to travel, and as things returning to normal, we are seeing a blend of business and leisure travel. We see that the length of stay is longer than before. The second trend we have seen during the pandemic, which I firmly believe is a trend here to stay, is the demand from tourists for villa products. This independen­t space where you really enjoy full hotel services and often brings families together where you have the opportunit­y to live in a villa environmen­t, more shared living space with living, dining and sleeping in an independen­t villa. So, we have really capitalise­d on that trend with our more recent openings.”

The Indian market has always been and will always be extremely important to us

 ?? Alexander Lee
Chief Commercial Officer Jumeirah Group ??
Alexander Lee Chief Commercial Officer Jumeirah Group
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