TravTalk - India

‘Our focus is on India biz’

Cross River Kwai offers a seamless blend of modernity and nature in Thailand. GM Sitapaat Suttisuntr­angkura says the property has special provisions to cater to the Indian market.

- Suhani Sood

Cross River Kwai, a 32-room property of Cross Hotels and Resorts, is located beside the beautiful stretch of Kwai Noi River in Kanchanbur­i, Thailand, with spectacula­r mountain ranges in the backdrop. Every room of the property has an uninterrup­ted panoramic river view, presenting a blend of modernity and nature. The property is an important part of the Cross Hotels and Resorts’ diverse portfolio.

Sitapaat Suttisuntr­angkura, General Manager, Cross River Kwai, said, “We know how each property (of the hotel chain) is different and provides a different experience, having flexible attitude for comprehens­ive business solutions for real world. We have also built a reputation and have the best profession­al standards.”

Since the Indian market is new for them, Suttisuntr­angkura said their agenda for 2024 is to attract more customers from the country. “As far as 2024 is concerned, we, of course, will expand our properties worldwide, especially in the India market. It is kind of a new market for us, but we have specialist­s in house who understand the market needs, expectatio­n, culture, and lifestyle,” she said.

Talking about business prospects, she said, “Out focus in on weddings and M!CE. Indians have specific requiremen­ts in terms of food, spa and wellness places, excursion sites, and attraction­s. If they want to go outside, we have special guides to accompany

It (India market) is kind of a new market for us, but we have specialist­s in house who understand the market needs, expectatio­n, culture, and lifestyle

them. They can go out for a safari, zoo and even waterfall,” she said, adding that, “We have special vegetarian menus for Indians and spas as per their demand.”

When asked about the sustainabi­lity initiative­s taken at the property, Suttisuntr­angkura said, “We do everything for success but noting that harms the planet.”

 ?? ?? Sitapaat Suttisuntr­angkura General Manager
Cross River Kwai
Sitapaat Suttisuntr­angkura General Manager Cross River Kwai

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