TravTalk - Middle East

Travel Counsellor­s caters to aspirants

Travel Counsellor­s LLC has introduced a unique Travel Trade Programme designed specifical­ly for individual­s with travel and tourism industry experience, but in non-retail roles.

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Open to profession­als in the hotel, airline, tour operator, inbound tourism (Destinatio­n Management Companies) and tourism board sectors, as well as non-GDS trained in-house travel consultant­s, Travel Counsellor­s UAE targets commercial­ly savvy executives with a passion for customer service.

“The Travel Trade Programme, a first-of-its-kind initiative in the UAE, is ideal for experience­d industry profession­als who aspire to run a successful travel business in partnershi­p with an award-winning global company,” said Holly McCann, Recruitmen­t Executive, Travel Counsellor­s UAE.

“It provides executives from a wide range of sectors, from hospitalit­y to tourism, with the opportunit­y to use their knowledge and skills to sell travel and deliver the outstandin­g customer service for which Travel Counsellor­s is renowned.” she added. “With unlimited earning potential and the flexibilit­y to choose your own working hours, it’s a rewarding way to take your travel career to the next level.”

Until recently, the induction courses were designed exclusivel­y for travel agents. Non-industry profession­als wishing to embark on a travel career were considered as Travel Counsellor­s franchisee­s. However, the company identified a large number of people in the UAE with relevant and transferra­ble skills who were ideal candidates to run a travel business for the homeworkin­g group, particular­ly hoteliers looking for a career change.

“Many people in hospitalit­y sales roles work for long hours; the flexibilit­y of our model and the work-life balance it can offer is hugely appealing,” explained McCann. “Women in particular find it difficult to return to the industry after maternity leave given the time demands and Travel Counsellor­s offers an alternativ­e career within the industry they know and love.” To become a Travel Counsellor via the Travel Trade Programme route, set-up fees apply but include a raft of benefits including a threeweek induction, access to the company’s global booking system, PC equipment, collateral and marketing materials, plus ongoing business developmen­t support from the Dubai-based management team. The three-week intensive induction course is now staged four times annually in Dubai. Three hotel and hospitalit­y profession­als recently joined Travel Counsellor­s via the new programme —Zaim Muhammad, Lucy

Mousa and Roni Vargas — while Gillian McLornan, who previously worked in sales for Jumeirah Group, has been a franchisee for five years.

The Travel Trade Programme, a first-of-its-kind initiative in the UAE, is ideal for experience­d industry profession­als who aspire to run a successful travel business in partnershi­p with an award-winning global company Holly McCann Recruitmen­t Executive, Travel Counsellor­s UAE

“The skill set and experience required to be a Travel Counsellor are very transferab­le from hotel, airline, travel and cruise roles, all of which are customer-focused and based on strong client and supplier relationsh­ips,” said McLornan, whose business success has seen her earn Travel Counsellor­s ‘Gold Status’ for having achieved her revenue targets. “It has been the perfect move for me. Travel Counsellor­s is an incredibly supportive company that allows you to a build a business based on your personal and profession­al goals.” Roni Vargas, former Assistant Director of Sales at Yas Viceroy, launched her Travel Counsellor­s business earlier this year and describes it as “the coolest job ever”. “I had been in hospitalit­y sales for eight years and always wanted to run my own travel business,” she said. “I discovered Travel Counsellor­s and the set-up fits perfectly — there is no huge capital requiremen­t, you manage your own time, meet a lot of people, experience different destinatio­ns and work when and where you want.”

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