Trai Or­ders Voda­fone to Fol­low MNP Rules

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Trai has di­rected Voda­fone not to re­ject mo­bile num­ber port­ing re­quests of the cus­tomers on the ba­sis of con­trac­tual obli­ga­tion of the sub­scribers and to com­ply with the pro­vi­sions of Mo­bile Num­ber Porta­bil­ity. The reg­u­la­tory au­thor­ity has even in­formed the com­pany to pro­vide the com­pli­ance re­port within a pe­riod of seven days af­ter the is­sue of this di­rec­tion. The reg­u­la­tor re­ceived many com­plaints from the com­pany’s sub­scribers re­gard­ing the re­jec­tion of their re­quests to port their num­ber out of the op­er­a­tor. The reg­u­la­tor has even no­ticed that the per­cent­age of re­jec­tions of the port­ing re­quests of sub­scribers is quite high.

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