Trai Orders Vodafone to Follow MNP Rules
Trai has directed Vodafone not to reject mobile number porting requests of the customers on the basis of contractual obligation of the subscribers and to comply with the provisions of Mobile Number Portability. The regulatory authority has even informed the company to provide the compliance report within a period of seven days after the issue of this direction. The regulator received many complaints from the company’s subscribers regarding the rejection of their requests to port their number out of the operator. The regulator has even noticed that the percentage of rejections of the porting requests of subscribers is quite high.