‘We plan to build 5 more Pops in In­dia’

Voice&Data - - NEWS AND VIEWS - Akanksha Singh

What was the pur­pose of your visit to In­dia?

I am here to meet with our key cus­tomers to un­der­stand how can we serve them and their growth plans bet­ter. Also, we have our kick-off work­shop with our In­dia team as our new FY has just started. We also or­ga­nized a cus­tomer event in Delhi to share our ca­pa­bil­i­ties and ser­vice of­fer­ings.

What are Sing­Tel’s plans for In­dia?

We may come up with 5 more PoPs (Ahmed­abad, Jaipur, Chandigarh, and 2 more cities) in the next 2 years depend­ing on the de­mand growth. As of now, Sing­Tel has 2 in­ter­na­tional gate­ways, one in Chen­nai and the other one in Mum­bai. We have a re­silient net­work with 7 dual PoPs in Pune, Mum­bai, Chen­nai, Ben­galuru, Hy­der­abad, Delhi, and Kolkata con­nected in a mesh net­work.

What is the com­pany’s fo­cus for this fis­cal?

The In­dian busi­nesses are ex­pand­ing glob­ally, so the de­mand for in­ter­na­tional con­nec­tiv­ity is in­creas­ing. We have 22% stake in air­tel. Any­one who is in­ter­ested in in­ter­na­tional con­nec­tiv­ity is on our radar.

Up till 2008, In­dian busi­nesses only had the US and Europe on their mind but post 2008, the growth is com­ing from re­gions like Mid­dle East, APAC (Hong Kong, China, etc), Aus­tralia, and Africa. There has been a change in the busi­ness out­look.

For In­dian re­gion, the com­pany has been fo­cus­ing on ver­ti­cals like IT/ITeS, BFSI, man­u­fac­tur­ing, lo­gis­tics, and phar­ma­ceu­ti­cal/health­care. The com­pany also has telco cus­tomers in In­dia like Air­cel, Voda­fone, Tata, Sify, and Tulip.

Brief us about Sing­Tel’s lat­est cloud ap­pli­ca­tions.

We have re­ceived phe­nom­e­nal re­sponse for our cloud ser­vices. Busi­nesses are in­vest­ing in them in a smaller way first and as they ac­crue ben­e­fits, we are hope­ful that they shall take up more of these. We have signed up about 300,000 SMB cus­tomers for our SaaS ser­vices within one-and-a-half years. In­fra­struc­ture-as-aSer­vice (IaaS) has also shown a trac­tion. The re­cently held Youth Olympics in Sin­ga­pore is an IaaS suc­cess story.

Sing­Tel has launched Pow­erON, a suite of end-to-end cloud based ser­vices avail­able on de­mand sans any hefty costs and com­plex­i­ties, al­low­ing busi­nesses to fo­cus their re­sources on build­ing and sharp­en­ing their com­pet­i­tive edge. In fact, these ser­vices can re­duce the op­er­at­ing cost up to 73%.

For on de­mand so­lu­tions, Sing­Tel has tied up with many part­ners like Sy­man­tec for se­cu­rity on-de­mand (web, email, and end-point se­cu­rity ser­vices) and Arkadin for cloud con­fer­enc­ing so­lu­tions. Sim­i­lar part­ner­ships for var­i­ous cloud ser­vices are in place with Cisco, Google, EMC, SAP, In­tuit, and VMWare.

Donny Cheah re­gional man­ag­ing di­rec­tor, Sing­tel USA, In­dia, and UAE

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