‘Airtel chose us for their pan-india customer experience management’
Revenue Performance in FY 2011-12 Thanks to some landmark deals, Nokia Siemens Networks (NSN) has been able to sustain its market leadership in FY12. In fact, the performance has been almost at par with last year’s figures. In a first-of-its-kind implementation in India to enrich data services experience, we were chosen by Bharti airtel for panIndia deployment of our Customer Experience Management (CEM) platform. Five operators have also selected intelligent mobile packet core solution, as a result our networks now carry data traffic from all 22 circles in India serving 300 mn subscribers. In another feat, Bharti airtel also selected us to build and operate TD-LTE network in Maharashtra.
Cancellation of Licenses
Our business focus lies on maintaining long-term competitiveness and improving profitability. Hence, our selective business decisions are based on generating optimal repeat businesses with our longstanding customers. So the impact of cancellation had an overall negligible impact on our revenues.
3G Equipment Deployment
We emerged as the leading 3G mobile infrastructure and services vendor in India with 30% market share. We are 3G partners for Aircel, Bharti airtel, Idea Cellular, Tata Teleservices, and Vodafone.
Managed Services Performance
Today, we have more than 360 managed services contracts with globally180 operators serving close to 700 mn subscribers. We bring the benefits of global scale, best practices, and innovation to operators in India. Operators are looking for a single managed services partner with multi-vendor capabilities. And NSN meets all the requirements perfectly. In the past year, we have renewed practically all our managed services contracts that were up for renewal. Apart from others, the ones that we have publically announced include contract extension with Bharti airtel for another 5 years in 8 circles of the country. In addition, we also bagged deals for several greenfield and other network expansions by customers.
With Motorola’s acquisition, NSN now has a full-fledged data device business supporting LTE. We have a wide range of devices in the form of USB adapters, mobile hotspot routers, and outdoor modems. We will be providing our devices to Bharti airtel for their TD-LTE network in Maharashtra.
In India, we are clearly focused on offering software solutions, so one may witness more CEM deployments by operators. Alongside CEM, we are aggressively pursuing TD-LTE partnerships with BWA license winners and exploring opportunities in transport segments.
154 | VOICE&DATA | JUNE 2012 | voicendata.com | A CyberMedia Publication