Leaving footprints of impressive performance in FY12, Tech Mahindra marches ahead with a promising future
Tech Mahindra, over the years, has strengthened its portfolio and excelled across broad spectrum of services including business support systems (BSS), operations support systems (OSS), network design and engineering, nextgeneration networks, mobility solutions, security consulting, and testing.
With total revenue at Rs 5,321 crore in FQ12, the company showed steady growth of 5% over FQ11 considering the overall telecom software market only grew 7% last fiscal. The consistent growth can be attributed to the multiple deals it bagged during the last fiscal, not only on home grounds but also globally.
Excelling in its offerings, the company added many global clients to its kitty last fiscal. A leading European telco chose Tech Mahindra for managing the operation and delivery of Vendor Access Services (VAS). The Mahindra Group owned company also signed a deal with a leading global telco for transformation of its sales operations system.
The company also won a a multi-year multimillion dollar deal to provide production support for mission critical applications covering customer care and mediation processes in the areas of LTE (mobility 4G) and IT network delivery for a tier-I operator in North America. This was not all, the company won another multi-year deal with a European telco for managing its unified ticketing system implementation. As a part of this deal, Tech M will be implementing BMC ITSM suite in two of the client’s European locations. With this win, the Pune headquartered firm made a promising entry into the client’s ‘preferred suppliers list for OSS domain’.
The list does not end here. Bahrain based internet service provider, Me- natelecom appointed Tech Mahindra to manage operation F business support systems for its WiMax 16e network expansion. Tech M also collaborated with Red Onee and launched ‘telco-in-a-box‚ solution at Mobile World Congress, Barcelona.
On home grounds, Tech M along with Mahindra Satyam announced the signing of a Memorandum of Understanding (MoU) with Indian Statistical Institute (ISI) for broad collaboration in the field of analytics for the telecom vertical. The MoU will leverage companies domain strengths and leadership along with ISI’s academic brilliance in the field of analytics to develop joint solutions in data mining and data analytics.
Tech M inaugurated performance engineering lab in Pune demonstrating commitment to innovation and helping the client to reduce the time-to-market and enhances end-user experience.
The lab in the mould of innovation/capability factory will help Tech Mahindra to build new capabilities and also serve-as-aplatform to train the associates.
The biggest strategic development the company witnessed was in the fourthquarter, ie, the merger with Mahindra Satyam. This combined entity encompasses great potential to emerge as one of India’s largest IT companies.
Tech M strategically intended to progress in cloud domain as cloud adviser by opening its cloud competency lab at its Hinjewadi facility in Pune. The company plans to help its customers to choose from the best-of-breed technologies available in cloud services ecosystem.
Exclusively focusing on the communications industry, Tech M is already providing mobile device and application certification services to several North American telecommunications providers and device manufacturers.
To continue this legacy, Tech Mahindra inaugurated its innovation center for mobility solutions in Toronto at the 2011 Canadian Telecom Summit.
Tech M made this investment in Toronto after it got selected by a Canadian telecommunications provider for certification services of mobile devices. This Toronto Innovation Center will enable Tech Mahindra (through its subsidiary for mobile applications, CanvasM Technologies) to offer mobile device certification services in a variety of areas including application testing, field testing, interoperability testing, and performance testing with expertise in 3G/HSPA+/LTE.
Tech Mahindra has already invested in similar innovation labs for mobility solutions in Seattle (USA) and New Delhi (India).