Reliance Infotel Finalizes OSS/BSS Vendors for LTE

Infotel Broadband Services (Infotel), a subsidiary of Reliance Industries has finalized OSS/BSS vendors for LTE planned for 2013 launch. The company has finalized SAP for customer management. Reliance has finalized HP, Amdocs, and SAP for service management and resource management. Infotel Broadband has chosen SAP for CRM, Amdocs for order management, HP for quality and problem management, HP Open view for network monitoring, Subex for revenue assurance and fraud management, Green Plum for BW/ BI, and Microsoft for security management. The company has also taken around 100 people from IBM for doing integration of OSS/BSS modules.