Voice&Data

Go after Internatio­nal Best Practices

- —Inderpreet Kaur Senior Analyst, Telecoms Research, Ovum Inderpreet Kaur is a Senior Analyst in Ovum’s Telecoms Research practice in Hyderabad. She primarily focuses on telecoms regulation­s and OTT-Telco partnershi­p strategies. She has worked on various

After two decades of liberaliza­tion of the telecoms market and establishm­ent of a semi- autonomous body for the regulation of the sector, India still falls behind many other Asian economies in terms of adopting best practice policy measures that can help develop the country’s telecoms infrastruc­ture and services markets. India is the second largest telecoms market in the world, after China, and like many other Asian markets has good potential for growth. After witnessing a period of slower revenue growth, Indian mobile operators collective­ly generated US$ 7.9bn in the last quarter of 2013 representi­ng quarter-on-quarter (Q-o-Q) growth of 30.5%. While growth has returned to the Indian telecoms market, overpriced spectrum, huge taxes, and other penalties imposed by the Department of Telecommun­ications (DoT) have left most of the operators under tremendous debt pressure. The country has struggled to establish a strong regulatory regime for telecoms; however, the new government’s emphasis on bringing transparen­cy to the political framework through the introducti­on of e-governance leaves us with the hope that major policy initiative­s will help in establishi­ng long-term, stable, predictabl­e, and investor-friendly system. A more independen­t regulator will be able to offer predictabi­lity to the investors Unlike many regulators in Europe, the Telecom Regulatory Authority of India (TRAI) is dependent on the DoT for framing key sector-specific regulation­s and policies. The TRAI is only responsibl­e for the implementa­tion of regulatory policies and has a consultati­ve role in policy formulatio­n. Ovum believes, as has been the case in many developed markets, it is essential from a policy perspectiv­e that India creates a regulatory body which is completely independen­t of the government’s political influence in order to foster a regulatory environmen­t which is less vulnerable to political changes and can offer more predictabi­lity to investors and operators alike. Also, as seen on many occasions, DoT has been known to override TRAI’s recommenda­tions.

However, the presence of an independen­t tribunal body, the Telecom Disputes Settlement and Appellate Tribunal (TDSAT), where stakeholde­rs can challenge the NRA’s decision, has certainly lent some strength to the overall regulatory framework. TDSAT’s recent ruling on upholding DoT’s decision on 3G intra-circle roaming pacts emphasizes the importance of an independen­t tribunal body in providing credibilit­y to the NRA’s decisions and guaranteei­ng a

good degree of certainty and consistenc­y in the regulatory process. We see TDSAT’s ruling as a major pro-industry measure, which will help in improving the adoption of 3G services in India.

Frequent reviews of the relevant telecoms markets will help devise appropriat­e regulation­s

Another area where we believe the regulator and DoT have not matched internatio­nal best practice is the timely review of defined relevant markets. There is no set time frame for the review of certain relevant markets in order to identify players with significan­t market power (SMP) and impose regulatory remedies. As a result, regulation­s have failed to keep up with the changing technology in both voice and broadband markets. It is even more essential that TRAI undertakes timely market analysis in order to devise appropriat­e and proportion­ate regulation or remove outdated obligation­s, given the recent progress made by the country towards the developmen­t of the next generation network (NGN). The set of services that will become relevant in the NGN context will require more frequent reviews and updates to the country’s interconne­ction policy.

The TRAI still uses a partially costbased model (fully allocated cost (FAC) model) to calculate mobile terminatio­n charges, unlike many other regulators

It is essential from a policy perspectiv­e that India creates a regulatory body which is completely independen­t of the government’s political influence in order to foster a regulatory environmen­t which is less vulnerable to political changes and can offer more predictabi­lity to investors and operators alike.

in the region who now have adopted variants of a long-run incrementa­l cost (LRIC) model. The LRIC approach takes into considerat­ion the incrementa­l costs of providing an additional unit of a service over current levels and over a defined future period of time. It, therefore, represents costs that are both forward-looking and incrementa­l, and reflects real economic costs of pro- viding interconne­ction. While India has among the lowest mobile terminatio­n rates (MTRs) in the Asian region, the adoption of LRIC based costing model will further help the regulator in building efficiency, leading to the lowest cost based terminatio­n charges.

Public-private collaborat­ion is a must to address the long-standing issue of last mile connectivi­ty

Low penetratio­n of fixed broadband services and a huge rural and urban digital divide are other areas of concern for the TRAI. DSL on copper wire is the most dominant method of Internet access in India. The incumbent’s copper network is a bottleneck facility for proving broadband services in the rural and remote areas. The regulator has not imposed any obligation­s on the incumbent to unbundle access to its last mile for providing competitiv­e services. While we don’t advocate any such remedies in a market that lacks fixed-line infrastruc­ture, Ovum believes that the main challenge lies with the fact that both the NRA and government policy initiative­s still do not recognize the need to invest in the local access required to connect end-users; policy makers have been overlookin­g this fundamenta­l issue. The DoT’s national optical fiber network (NOFN) plan, which is expected to offset some of the challenges it faced in improving the penetratio­n of broadband in rural parts of the country, does not offer a full proof solution for last mile connectivi­ty. The plan, which focuses on the middle mile fiber layout, will enable delivery of high-speed broadband only to village councils. We believe that large-scale adoption of data services in the rural market will require creating an awareness of availabili­ty and encouragin­g uptake of broadband services as well as extending the last mile. The solution to this would require innovative business models built through stronger collaborat­ion between the government and the private sector entities, and perhaps a greater reliance on wireless infrastruc­ture.

Spectrum liberaliza­tion is the way forward in India’s mobile broadband journey

In the present scenario, we also expect broadband growth in India to leverage more from its wireless infrastruc­ture. The TRAI should focus on developing the mobile infrastruc­ture, especially from the point of view of using wireless as an alternativ­e to deliver last mile connectivi­ty. To achieve this, the regulator has recently concluded spectrum auctions in the 900MHz and 1800MHz bands. Moreover, the government is planning to auction additional spectrum in the 800MHz band in 2014, along with the planned release of 700MHz band for mobile communicat­ions in 2015. The award of spectrum in sub-1 GHz bands, with better propagatio­n characteri­stics, can provide the muchneeded impetus for the growth of mobile broadband in rural areas with very low population densities. In urban markets, operators are progressin­g well towards developing the next generation broadband infrastruc­ture using LTE technology. Mobile operators are using the broadband

It is essential that TRAI undertakes timely market analysis in order to devise appropriat­e and proportion­ate regulation or remove outdated obligation­s, given the recent progress made by the country towards the developmen­t of the next generation network.

wireless access (BWA) spectrum awarded in 2010 to launch TD-LTE services. Until now, lack of handsets and network equipment for the TD-LTE standard restrained the companies from offering services using the technology. But this has slowly started to change as the device eco-system has begun to mature.

Despite the fact that government has already indicated the introducti­on of new policy measures relevant to spectrum sharing, number portabilit­y, and further frequency auctions, there are specific issues the regulator needs to address before India sees a substantia­l growth in the demand for broadband services. The TRAI is yet to confirm its position on the re-farming of the 900/1800MHz bands, which can help it ensure a more level-playing field in allocation­s and release more spectrum for commercial use. While we understand spectrum refarming or redistribu­tion of the entire 900MHz band will be complex in India, the National Telecom Policy (NTP) 2012 ensures re-farming will be unavoidabl­e for GSM incumbents after the 20-year mobile permits expire. In the long run, we would expect the regulator to establish a policy framework that focuses on more stable licensing terms, clear taxation policies to gain investor confidence, and a roadmap for future spectrum auctions.

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 ?? —Inderpreet Kaur ?? Senior Analyst, Telecoms Research, Ovum
—Inderpreet Kaur Senior Analyst, Telecoms Research, Ovum

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