Vodafone state-of-the-art ops center opens in Pune

Vodafone India has launched its Super Network Operations Centre (SNOC) and Super Network Experience Centre (SNEC) in Pune to provide better business communication solutions to its enterprise customers.

The SNOC will monitor Vodafone’s more than 120,000 sites that enable network coverage across 22 circles remotely under one roof. Spread across 40,000 sq. feet with a housing capacity of 600, the SNOC is equipped with amenities such as CO2 monitoring system, specialized photo-hydro ionization (PHI) cells with modern access control, and energy efficient fixtures.

“Our SNOC can improve customer experience and service quality in real time. We have brought alive the benefits of telecom and IT convergence in this center for the first time,” said Vishant Vora, Director –Technology, Vodafone India.

On the other hand, SNEC, spread over 2,500 sq.ft, will showcase the complete suite of total communication solutions comprising wireline and mobility offerings and other Machine-to-Machine solutions.

According to Naveen Chopra, Director, Vodafone Business Services, “The stimulating environment of SNEC is ideal to gain a deeper understanding of the unique needs of each enterprise customer and to share with them how Vodafone Business Services can partner to offer innovative solutions.”