‘We’re Focused on Strengthening the Partner Model’
CEO, Intercall India
What are your plans for the India market?
Our customer patronage has allowed us to be very successful in the last one decade here. India represents a very strong growth market for us and at a group level, there is 100% commitment in catering to the needs of India consumers. We are owned by a company called West - products and services, apart from what We want to carry out customer studies to determine what our customers want and depending upon the feedback we will introduce relevant products, which will help us in our expansion plans and add more momentum to our expansion plans. A lot of focus this year will be towards strengthening the partner model. For ! focused on -- infrastructure and interface. For us to be the best in the world, we " # infrastructure we cannot compromise on that and quality of service for our custom # In addition to infrastructure, we also focus on interface. Understanding that our customers today have a fairly young