Enterprises need solutions that are future-proof and easy to manage
In today’s fast-moving business environment, the size of mobile workforce is increasing rapidly. Employees may not necessarily be at a single location and could be dispersed. They could be at the office, between appointments, on business travel or working from home. Mobility, collaboration and unified communication (UC) are now the need for today’s enterprises. Now, enterprises are looking for a solution that is future-proof, easy to manage and highly reliable.
India has long enjoyed a reputation as a destination for IT and business process outsourcing. Now, the country is fast emerging as a major centre for cutting-edge R&D projects for global multinationals and Indian firms. The growing Indian economy is a promising business destination. Make in India and Digital India programs have added new dimension to this chapter.
Enterprises are gradually moving towards cloud telephony for the obvious benefits of future-proofing and minimum capital investment. Today’s enterprises are diverse and so are their requirements. The needs of one enterprise can be different from that of another. They expect to pay only for their current requirements, with futuristic perspective of availing those as their requirements grow. The ideal solution for enterprises should have the capability to fulfil their future needs.
Choosing a communication backbone should involve more than just a basic evaluation of features and functions. There are other important factors to be considered, like open standards, centralized management, scalability, high availability, business continuity planning, service, and research & development.
Key technological trends include the need of enterprise mobility for mobile employees, mobile device diversity and management, mobile apps, unification of voice, video and data, multi-location connectivity, secure integration with branch offices, and M2M communications.
A focus on product development should ensure that a vendor can launch new- generation products that are in sync with the latest technological updates in the market place. The solutions must meet the changing needs of today’s enterprises, being designed to adapt to their business needs. A dedicated R&D centre offers a great opportunity to extend the product development capability in order to best serve the vibrant and burgeoning markets.
Business Manager- Product Management Matrix Comsec