STRATEGIC BENEFITS

Security and reliance: Just like humans, access controls and security policies can be applied on robots. But unlike humans, they never deviate from the policies, lack curiosity, and cannot be tricked into divulging information.

Returning hours back to business: RPA reduces time spent by FTEs in mundane tasks. The same workforce can be deployed back in more meaningful tasks involving human interactions, especially customer facing roles returning hours of workforce back to business.

Governance: Since bots track and document all tasks that they automate as well as never deviate from the tasks, compliance reporting can be much improved.

Unassisted automation: RPA, being an unassisted automation technique, offers high value creation opportunities like cost-savings, better service delivery, and faster time to value, at relatively lower risk.

Source:Transformingtelecombusinessprocessesusing roboticprocessautomation(RPA),awhitepaperbyProdapt Solutions.