Voice&Data

Digital revolution has led to better speed and connectivi­ty in smaller tier-2 and tier-3 cities, enabling people to explore more business options.

- October 2020

Evidently, rising economies such as India have become case studies for technology disruption and innovation. The apex body of the Indian IT industry, NASSCOM claims that e-commerce, tech startups, Digital India, and digital payments have created new opportunit­ies for growth in the country. Although it admits that increasing automation might eat up a certain section of jobs, nonetheles­s new areas like cybersecur­ity, blockchain technology, internet of things, robotics, machine learning, and artificial intelligen­ce are creating new industries, and hence newer opportunit­ies.

As per a report released by the Asian Developmen­t Bank, an in-depth assessment and analysis of occupation titles in India, Malaysia, and the Philippine­s found that 43–57% of new job designatio­ns that have emerged in the past 10 years are in the Informatio­n and Communicat­ions Technology sectors.

With more people being online, the user database has also grown over time, leading to the availabili­ty of more user data for companies to leverage in their businesses. The digital revolution has also led to better speeds and better connectivi­ty in the smaller tier-2 and tier-3 cities, enabling people there to explore more business options. This has given birth to several startups.

Era of ubiquitous network

No longer do we need to ‘access’ the internet. The internet is present everywhere, rather, it’s ever-present. It operates as an automated entity that carries out functions affecting and reflecting on the physical world. The Internet has, thus, resulted in the creation of an economy led by design, creativity, innovation, and entreprene­urship.

The rise of business-friendly connectivi­ty for Indian businesses has enabled more products to reach the masses at economical prices. Improved infrastruc­ture has connected the Indian cities with smaller, remote towns and local economies with the trending global phenomena, thus creating new jobs for a young India.

Internet, the town square for the global village, has totally spurred the Indian economy. Corporate customers enhanced relationsh­ips by employing sophistica­ted and modern software-driven customer relationsh­ip management system. This paved the way for India to rise as an important provider of technology and IT-enabled services.

Important landmarks

The internet has brought in great transforma­tions to the Indian economy. A comparativ­e study of the Nifty 50 sector compositio­n in the year 1995 versus the present day, offers a good metaphor to understand these changes. The weight of the stocks from the financial services sector has spiked from 18.2% in 1995 to 33% at present, propelled by the emergence of online banking and mobile services.

At the time of the internet’s inception, the IT sector, which is now the largest private-sector employer in India, was not represente­d. But today, it makes up for 16% of the

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