Au­toma­tion could cut net­work costs and fund IT in­no­va­tions


To­day, CIOs and IT man­agers are be­ing tasked with fig­ur­ing out how to move more of their ‘run the busi­ness’ op­er­a­tional ex­pense into in­no­va­tion ef­forts. Over the next 12-18 months, we will see the fo­cus on ‘IT in­no­va­tion’ in­crease, in which the adop­tion of tech­nolo­gies for dig­i­tal trans­for­ma­tion such as cloud, mo­bil­ity, data, se­cu­rity, so­cial, and the in­ter­net of every­thing will reach new scale and open up new op­por­tu­ni­ties.

As or­ga­ni­za­tions ex­plore new dig­i­tal ini­tia­tives, the re­sult­ing com­plex­ity will in­crease pres­sure on IT oper­a­tions, man­age­ment and sup­port. As more and more de­vices are added to the evolv­ing in­ter­net of every­thing, ad­di­tional data sources will need to be se­cured, mon­i­tored and man­aged. In ad­di­tion, CIOs also need to be able to un­lock in­tel­li­gence from their IT in­fras­truc­ture to sup­port faster, bet­ter de­ci­sion mak­ing.

This brings in more com­plex­ity to oper­a­tions man­age­ment and more sup­port is­sues adding pres­sure on many en­ter­prise bud­gets. By in­cor­po­rat­ing au­toma­tion, rather than re­ly­ing solely on hu­man in­ter­ven­tion, to solve many net­work man­age­ment and sup­port is­sues, or­ga­ni­za­tions can adopt a proac­tive strat­egy and fo­cus more on meet­ing the de­mands of busi­ness and keep costs un­der con­trol.

Au­toma­tion of net­work oper­a­tions and man­age­ment tasks could re­duce net­work oper­a­tions costs by up to 20 per­cent. The sav­ings would fund the needed in­vest­ments in IT in­no­va­tion and per­for­mance. By au­tomat­ing oper­a­tions, IT can au­to­mat­i­cally con­fig­ure net­work, com­pute and col­lab­o­ra­tion de­vices and soft­ware to pre­vent in­ci­dents or re­duce the im­pact of those that can’t be avoided. That al­le­vi­ates time and costs spent re­spond­ing to user com­plaints and track­ing down in­ef­fi­cien­cies and prob­lems, and leaves more time to fo­cus on IT trans­for­ma­tion”

Man­ag­ing Di­rec­tor - En­ter­prise & Pub­lic Sec­tor, Cisco.

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