A Jour­ney into His­tory at Tugu Ho­tel, Malang

Indonesia Expat - - CONTENTS -

Known world­wide for its rich his­tor­i­cal her­itage, Tugu Ho­tel bril­liantly tells many sto­ries that will make you travel back in time. In­spired by styles of the colo­nial era, this ho­tel en­cap­su­lates a tre­men­dous art gallery that cap­tures the true essence of In­done­sian cul­ture. Whether you’re drawn to art or ro­mance, nowhere else does this unique and colour­ful his­tory bet­ter ex­press it­self. Un­like oth­ers, Tugu Ho­tel has hosted ev­ery In­done­sian pres­i­dent, as well as fa­mous po­lit­i­cal and en­ter­tain­ment fig­ures. It is home to the largest an­tique col­lec­tion in In­done­sia, which greatly con­trib­utes to the high rat­ings earned by the five-star ho­tel. The ho­tel is strate­gi­cally placed close to sig­nif­i­cant build­ings and land­marks of Malang, such as the Malang mon­u­ment at the Malang Square round­about, the

City Hall, the Re­gional Rep­re­sen­ta­tive Coun­cil Of­fice ( De­wan Per­wak­i­lan Rakyat

Daerah), Merdeka Malang Square, and the train sta­tion. It is also near the three iconic colour­ful vil­lages in Malang, namely Kam­pung Warna Warni, Kam­pung Tridi, and Kam­pung Biru Arema. Tugu Ho­tel Malang has 49 rooms in to­tal, and each of them is com­pletely unique. There are 30 Su­pe­rior Deluxe rooms, some over­look­ing the lily ponds and the city mon­u­ment, while the oth­ers face an ex­u­ber­ant gar­den. All new guests are given a free 15-minute mas­sage as a wel­com­ing treat­ment by the ho­tel. The Su­pe­rior Deluxe rooms have a unique decor of both mod­ern and tra­di­tional In­done­sian, which is per­fect for those who are on a bud­get get­away or trav­el­ling on busi­ness. The Raden Saleh Suite is said to be one of Pres­i­dent Me­gawati’s (In­done­sia’s fifth pres­i­dent) favourite suites and it is easy to see why. The bed­room is very lux­u­ri­ous and makes you feel as if you were an im­por­tant per­son of power back in his­tor­i­cal

In­done­sia. The bath­tub can be used for a milk bath spa by guests be­cause of its sim­plis­tic yet re­lax­ing de­sign. This suite is rec­om­mended for guests who are look­ing for a short stay while at the same time want­ing to en­joy some lux­ury for them­selves. The Zam­rud Suite is the one of the most re­lax­ing suites in Tugu Ho­tel and is well­known for its serene green walls de­signed to soothe guests’ souls. The com­fort­able king-sized bed is also a per­fect fit for at least three peo­ple. The bath­room is sim­i­lar to the one in the Raden Saleh Suite. This room is rec­om­mended for those who are trav­el­ling with a small fam­ily and hop­ing to re­lax and have fun to­gether. The Ap­sara Suite is the most ex­pen­sive the ho­tel has to of­fer, cost­ing around Rp14 mil­lion (around US$1,000) per night.

It is de­scribed as the place for the most im­por­tant peo­ple and it has truly earned this de­scrip­tion be­cause, with the ex­cep­tion of the very first pres­i­dent, ev­ery pres­i­dent of In­done­sia has stayed here. The room tells a story via its dé­cor - be it the de­sign of the ta­bles and its uten­sils or the pat­terns and paint­ings on the walls.


Tugu Ho­tel pro­vides a wide-rang­ing, im­mac­u­late spa that cov­ers var­i­ous tra­di­tional treat­ments and mas­sages that have been prac­ticed in Java for hun­dreds of years. The Ap­sara Spa, in­flu­enced by the ro­man­tic tales of In­done­sia and Cam­bo­dia, is the epit­ome of el­e­gance and seren­ity. These in­dulging mas­sages have dif­fer­ent ef­fects on the body, such as im­prov­ing blood cir­cu­la­tion and soft­en­ing the skin. Ei­ther way, the Ap­sara Spa uses ef­fec­tive meth­ods to achieve a de­sired re­sult that will not dis­ap­point. In ad­di­tion, this ho­tel houses an out­door pool with shim­mery, invit­ing wa­ter that is per­fect to have a dip in at any time of the day. Ideal for chil­dren and adults, the swim­ming pool is lo­cated be­side the Me­lati restau­rant, where guests can en­joy their di­verse food cui­sine. If you are in­ter­ested in ho­tels that not only of­fer stun­ning rooms but also other unique ser­vices, Ho­tel Tugu Malang is the one for you. It is widely known for its dis­plays of the for­got­ten his­tory of In­done­sia along its hall­ways as well as in some of the rooms. As soon as you walk in to the ho­tel you’ll ex­pe­ri­ence In­done­sia’s cul­ture as you ob­serve the walls adorned with de­tailed paint­ings and his­tor­i­cal pho­to­graphs – giv­ing you a trip back in time. Other than its mag­nif­i­cent col­lec­tion of arte­facts, the ho­tel has one other unique qual­ity; the myr­iad of ac­tiv­i­ties it of­fers for its guests. Un­like any other ho­tel, Tugu Malang pro­vides a com­pli­men­tary ho­tel tour and a wel­come mas­sage for ev­ery guest, and all of that is com­pletely free of charge. There is also a daily high tea that has a va­ri­ety of tra­di­tional In­done­sian snacks as well as sweet tea. Tugu Malang also pro­vides paid ac­tiv­i­ties like tours around Malang us­ing a tra­di­tional

be­cak (pedi­cab) as well as bi­cy­cles. They even have trips to Mount Bromo where you can see ethe­real scenery, and also an “eco-green” trip, where guests are taken to ex­pe­ri­ence and see first­hand In­done­sia’s cof­fee busi­ness. Sup­pose you want to do all these ac­tiv­i­ties, but don’t want to go through the has­sle of plan­ning. Don’t worry, Tugu Malang will take care of ev­ery­thing for you. Uniquely, this ho­tel will gladly or­gan­ise a per­sonal itin­er­ary for the ac­tiv­i­ties you have cho­sen, be it a trip to moun­tains or a

culi­nary tour around Malang, Ho­tel Tugu will ar­range it for you. If you would pre­fer in-ho­tel ac­tiv­i­ties, Tugu Malang still has you cov­ered. Be­sides their ex­cur­sions, they also con­duct cook­ing classes, jamu (tra­di­tional Ja­vanese herbal medicine) classes and flower ar­rang­ing classes, which let you ex­plore dif­fer­ent skills and maybe even gain a new hobby. Ho­tel Tugu Malang prides it­self in its “one-stop-ser­vice”, mean­ing that it is able to cover you for ev­ery­thing – tours, ac­tiv­i­ties and even flight tick­ets. The ho­tel ac­com­plishes this through the per­sonal and in­ten­sive train­ing it gives to its staff. The train­ing varies de­pend­ing on the role, but all fol­lows the ho­tel’s “Smart, Touch, Care, Soul” motto. Smart means all staff should be able to an­swer any ques­tions, not only about the ho­tel but also about Malang City. Touch means they were trained to be able to han­dle all types of guests and ac­com­mo­date their in­di­vid­ual needs. Care means the staff should treat the guests as if they’re kings and of­fer them help in any way. The last part, Soul, refers to the ho­tel’s be­lief of do­ing ev­ery­thing with heart. Ho­tel Tugu ex­pects its staff to pro­vide ser­vices will­ingly, and to do it with all their heart. To en­sure a high and con­sis­tent rate of cus­tomer sat­is­fac­tion, Ho­tel Tugu con­ducts two train­ings ev­ery day; a morn­ing brief­ing and an af­ter­noon feed­back ses­sion, which al­lows it to con­stantly im­prove. An ex­am­ple of Ho­tel Tugu’s spe­cific and thor­ough train­ing is the re­cep­tion­ist train­ing. A re­cep­tion­ist un­der­goes mul­ti­ple train­ings in­clud­ing lan­guage, groom­ing and even flower ar­rang­ing.


The Saigon San restau­rant is a spec­ta­cle to wit­ness as its de­sign is based on 20th cen­tury In­done­sia. The light­ing is gor­geous, shaped like red cones that hang on white lanterns. In the morn­ing, it might seem dim, but once the sun is out of the sky, it feels as if we were in a ban­quet in the past. The food it­self is ex­tremely de­li­cious and is pre­pared us­ing au­then­tic in­gre­di­ents which makes the taste much more re­fined. The samosas and the Viet­namese noo­dle soup are light yet palat­able. The Pad See Ew (or Thai Stir Fried Noo­dles) at first glance can be mis­taken for Fried Kway Tiaw (or Chao Fen) but its taste is so ex­quis­ite that you won’t be able to for­get the taste.


Me­lati restau­rant serves var­i­ous types of dishes, from West­ern sand­wiches to Chi­nese noo­dles to In­done­sian broth, snacks and fried rice. With Dutch in­flu­ence com­bined with tra­di­tional East Java ar­chi­tec­ture and fur­ni­ture de­sign, this restau­rant pro­vides the per­fect scenery to start your cul­tural ad­ven­ture in Malang. Tugu Ho­tel is the place where you can en­joy an au­then­tic ex­pe­ri­ence in Malang, and what you will feel, par­tic­i­pate in and en­counter will be noth­ing less than the sim­ple magic from which In­done­sia was born.

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