THE WINNERS

AIRLINES

Best Airline 1 British Airways 2 Cathay Pacific 3 Singapore Airlines 4 Emirates 5 Qatar Airways Best Short-Haul Carrier 1 British Airways 2 Lufthansa 3 Swiss 4 Eurostar Best Long-Haul Airline 1 Emirates 2 Singapore Airlines 3 Cathay Pacific 4 Qatar Airways Best First Class 1 Emirates 2 Singapore Airlines 3 British Airways 4 Etihad Airways Best Business Class 1 Qatar Airways 2 Cathay Pacific 3 Emirates 4 Singapore Airlines 5 Etihad Airways Best Premium Economy Class 1 Virgin Atlantic 2 British Airways 3 Air New Zealand 4 Qantas Best Economy Class 1 Singapore Airlines 2 British Airways 3 Emirates 4 Qatar Airways Best Eastern European Airline 1 LOT Polish Airlines 2 CSA Czech Airlines 3 Wizz Air 4 Aeroflot Best Middle Eastern Airline 1 Emirates 2 Qatar Airways 3 Etihad Airways 4 Turkish Airlines Best African Airline 1 South African Airways 2 Kenya Airways 3 Ethiopian Airlines 4 Egyptair Best Asian Airline 1 Singapore Airlines 2 Cathay Pacific 3 ANA 4 Malaysia Airlines Best North American Airline 1 American Airlines 2 Delta Air Lines 3 United 4 Air Canada Best Low-Cost Airline 1 easyJet 2 Vueling 3 Flybe 4 Norwegian Best Cabin Staff 1 Singapore Airlines 2 Cathay Pacific 3 Qatar Airways 4 Emirates Best Frequent Flyer Programme 1 British Airways Executive Club 2 Lufthansa Miles & More 3 Virgin Atlantic Flying Club 4 American Airlines AAdvantage Best Airline Alliance 1 oneworld 2 Star Alliance 3 SkyTeam

HOTELS

Best Business Hotel Chain Worldwide 1 Four Seasons Hotels & Resorts 2 Mandarin Oriental 3 Hilton Hotels & Resorts 4 Hyatt Hotels & Resorts 5 Shangri-La Hotels & Resorts Best Business Hotel Chain in the UK 1 Hilton Hotels & Resorts 2 Premier Inn 3 Marriott Hotels & Resorts 4 Hotel du Vin Best Business Hotel Chain in Europe 1 Hilton Hotels & Resorts 2 Marriott Hotels & Resorts 3 Four Seasons Hotels & Resorts 4 Sofitel Best Business Hotel Chain in the Middle East 1 Jumeirah Hotels & Resorts 2 Rotana Hotels & Resorts 3 Hilton Hotels & Resorts 4 InterContinental Hotels & Resorts Best Business Hotel Chain in Asia-Pacific 1 Shangri-La Hotels & Resorts 2 Mandarin Oriental 3 The Peninsula Hotels 4 InterContinental Hotels & Resorts Best Business Hotel Chain in India 1 Taj Hotels Resorts & Palaces 2 Oberoi Hotels & Resorts 3 The Leela Palaces, Hotels & Resorts Best Business Hotel Chain in North America 1 Marriott Hotels & Resorts 2 Hilton Hotels & Resorts 3 Four Seasons Hotels & Resorts 4 Fairmont Hotels & Resorts Best Business Hotel Worldwide 1 Four Seasons Hong Kong 2 Mandarin Oriental Hong Kong 3 The Peninsula Hong Kong 4 Mandarin Oriental Bangkok Best Business Hotel in the UK 1 InterContinental London Park Lane 2 London Hilton on Park Lane 3 The Dorchester, London 4 The Langham London Best Business Hotel in Eastern Europe 1 Hilton Prague 2 Hotel Baltschug Kempinski Moscow 3 The Westin Warsaw 4 Sofitel Budapest Chain Bridge Best Business Hotel in Western Europe 1 Four Seasons George V, Paris 2 Hotel Vier Jahreszeiten Kempinski Munich 3 Hilton Amsterdam 4 InterContinental London Park Lane Best Business Hotel in the Middle East 1 Jumeirah Emirates Towers, Dubai 2 JW Marriott Marquis Dubai 3 Grand Hyatt Dubai 4 Burj Al Arab Jumeirah, Dubai Best Business Hotel in Asia-Pacific 1 Shangri-La Singapore 2 Mandarin Oriental Hong Kong 3 The Peninsula Hong Kong =4 Raffles Singapore =4 Conrad Hong Kong Best Business Hotel in North America 1 Four Seasons New York 2 Mandarin Oriental Miami 3 Waldorf Astoria New York 4 Park Hyatt Chicago Best New Business Hotel 1 Sofitel Bangkok Sukhumvit 2 ME London 3 Bulgari London 4 The Ritz-Carlton Kyoto Best Airport Hotel 1 Regal Airport Hotel Hong Kong 2 Sofitel London Heathrow 3 Sofitel London Gatwick 4 Crowne Plaza Changi Airport, Singapore Best Luxury Hotel Chain 1 Mandarin Oriental 2 Four Seasons Hotels & Resorts 3 Conrad Hotels & Resorts 4 Shangri-La Hotels & Resorts Best Budget Hotel Chain 1 Premier Inn 2 Ibis 3 Holiday Inn Express 4 Travelodge Best Smaller Hotel Chain 1 Malmaison 2 Hotel du Vin 3 Rocco Forte Hotels 4 Firmdale Hotels Best Hotel Loyalty Scheme 1 IHG Rewards Club 2 Hilton HHonors 3 Starwood Preferred Guest 4 Marriott Rewards Best Serviced Apartment Company 1 Ascott The Residence 2 Citadines Apart’hotel 3 Frasers Hospitality 4 Marriott Executive Apartments

AIRPORTS

Best Airport in the World 1 Singapore Changi Airport 2 Hong Kong International Airport 3 London Heathrow Airport 4 Dubai International Airport Best Airport in Europe 1 Amsterdam Airport Schiphol 2 London Heathrow Airport 3 Munich Airport 4 Zurich Airport Best Airport for Tax-Free Shopping 1 London Heathrow Airport 2 Singapore Changi Airport 3 Dubai International Airport 4 Hong Kong International Airport Best Airport Lounge 1 Virgin Atlantic Clubhouse, London Heathrow 2 British Airways Concorde Room, London Heathrow T5 3 Qantas First Lounge, Sydney 4 Cathay Pacific The Wing First Class, Hong Kong

SURFACE TRAVEL

Best Car Rental Company Worldwide 1 Avis 2 Hertz 3 Sixt 4 Europcar Best Car Rental Company in Europe 1 Avis 2 Hertz 3 Sixt 4 Europcar Best Car Rental Company in North America 1 Hertz 2 Avis 3 Alamo 4 National Best UK Domestic Train Service 1 Virgin Trains 2 Heathrow Express 3 East Coast 4 East Midlands Trains

OTHER

Favourite Luggage Brand 1 Samsonite 2 Tumi 3 Rimowa 4 Antler