Business Traveller

Etihad Guest overhaul announced


Etihad Airways is making a number of changes to its Guest scheme from July 8.

Earning miles: The number of Etihad Guest miles earned will change in seven of the airline’s 13 fare classes. Five fares – first class R, business class D and economy classes T, L and Q – will offer more miles, while two – business class Z and economy class E – will offer fewer.

Redemption rates: In economy, the number of miles required for a Guest Seat will fall on flights over 6,000 miles and stay the same for flights less than 6,000. In business, the number of miles will stay the same on flights over 6,000 miles and increase below 6,000. In first class, redemption rates will increase on all sectors.

Using miles for upgrades: The airline says “route, cabin and fare class of the original booking will determine the number of miles required for the upgrade but, overall, the number of miles required for an upgrade will increase”. Those who buy “breaking deals” fares won’t be able to use miles to upgrade.

Fuel surcharges: Etihad says surcharges levied on some Guest Seats into Abu Dhabi will be removed. Instead, a “carrier charge” will be added to Guest Seat bookings: US$50 per sector in economy, US$100 in business, and US$150 in first class.

More Guest Seats: The minimum number of Guest Seats available in business will go up by 20 per cent, equating to an extra 1,000 seats on popular routes each month. There will be at least five economy Guest Seats on every flight.

Using miles for Open Seats: Members will be able to use miles towards “breaking deals” fares in economy and business. A discount of up to 30 per cent will be available for a business and first class Open Seat on ten popular routes, including from Abu Dhabi to London.

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