Your letters and online comments
We have recently returned from the Commonwealth ommonwealth Games in Brisbane. As they coincided with the Easter break, the majority of carriers took the opportunity to ratchet up the prices. Having travelled to o the Far East for many years on business, I have used almost ost every carrier, but never Korean Air, which was offering g a very good deal with a stopover in Seoul on the way back f from Brisbane.
Wow, what a pleasant surprise: newish aircraft staffed with a crew that were falling over themselves to cater for your every need. I tried the overhead service button, and was extremely impressed with the 30-second response time.
We were also impressed with the organisation of the layover in Seoul on our return journey. It was seamless, with a coach waiting to take us to the Hyatt Grand, and vouchers for the hotel, dinner and breakfast presented to us upon arrival.
In future there will be no debating which carrier we will be using – it will be Korean Air.
David Cook, Cardiff