“DIRTY, DARK AND DATED”

Business Traveller - - INBOX YOUR LETTERS -

Read­ing an ar­ti­cle in the March 2018 is­sue of Busi­ness Trav­eller Asia-Pa­cific,

I learned that the Jakarta-Sin­ga­pore route is the third busiest in Asia. With so many flights be­tween Jakarta and Sin­ga­pore ev­ery week, In­done­sia must be an im­por­tant mar­ket for Sin­ga­pore Air­lines (SQ).

How­ever, in T2 Soekarno-Hatta In­ter­na­tional air­port (CGK), Kr­is­flyer Gold mem­bers are only el­i­gi­ble to en­ter the Pura In­dah Lounge.

Do the SQ team in In­done­sia rou­tinely check the stan­dards and qual­ity of the lounge pro­vided for Gold mem­bers? I found Pura In­dah Lounge to be very dirty, dark and dated. There’s even more hor­ror to be ex­pe­ri­enced if you en­ter the bathroom.

Ritchie Kur­ni­awan, Jakarta

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