HIGHLIGHTS

Surf’s up

The growing popularity of mobile phones was causing unforeseen issues as people became increasingly glued to them. Bizarre to think now, but “surfing the net” (as we termed it in our Upfront section) while behind the wheel only became illegal in December 2003.

Hitting new heights

We shared readers’ tips on how to get a flight upgrade. Being tall seemed to be one of the most successful factors. Another pearl of wisdom? “Look the check-in attendant in the eye, not the chest.” An easier proposition for those lofty flyers…

In for the short haul

A news piece reported on Duo, a new budget airline that “stressed value for money rather than peanut prices”. A nice idea, but it turns out that, actually, what the people really want is peanut prices. Duo lasted from May 2003 until June 2004.