Case Study: Eutelsat
Connecting engineers in remotest Scotland
Eutelsat’s broadband satellite business service is helping workers from Ross- Shire Engineering stay in touch while constructing water treatment plants for Scottish Water Solutions II in some of the region’s remotest areas. The engineers use the service for email and accessing systems at head office as well as for VoIP onsite.
Installed at five sites so far, including the Shetland Isles and on remote areas of the west coast, by Scottish reseller Internet Anywhere, Eutelsat provides an always - on satellite service delivering speeds of up to 20Mbps downstream and 6Mbps upstream with no need for a telephone line. The equipment comprises of a small satellite dish and a modem or WiFi router, which connects to the computer. The company first turned to Eutelsat when it found that its engineers were struggling to get a mobile 3G signal for telephone calls or data in and out of some of the remotest Scottish Water Solution II construction sites. “Internet Anywhere recommended the solution and installed the system for us and it just worked without any hassle,” said George Phimister, project manager at Ross- Shire Engineering. “Now we are using it at several sites, even the less remote ones, because the service is so fast to install. Using traditional broadband providers, we had to wait days or even weeks for an internet connection. Today we just make a call, the installer arrives and within an hour or so we are up and running.”
Ross- shire Engineering has an average of 10 workers onsite at any one time, building drinking water treatment plants for Scottish Water. The team is able to connect to the Eutelsat system via the wireless router and then access the office systems via VPN or make VoIP calls. The service uses Eutelsat’s Ka sat high throughput satellite. John Fitzgerald, managing director of Internet Anywhere, said: “The Eutelsat service is ideal for workers and homeowners in remote areas that cannot get access to broadband by traditional methods. We are seeing a widerange of demand for the service in Scotland from the NHS, emergency services and engineering firms through to consumers living in the isles and remote areas of the country.”