Ap­ple an­nounces re­pair pro­grams for iphone X, Macbook Pro prob­lems

Iran Daily - - Global Economy -

As it tends to do, Ap­ple has cho­sen a Fri­day evening to an­nounce pro­grams that will re­place flawed com­po­nents on a cou­ple of its de­vices.

Ac­cord­ing to en­gad­get.com, first up is a dis­play mod­ule re­place­ment pro­gram for the iphone X. Some own­ers have been re­port­ing touch is­sues since the phone de­buted, and ac­cord­ing to Ap­ple a failed part in the dis­play could cause the fol­low­ing prob­lems: If your touch­screen is finicky on an ‘el­i­gi­ble de­vice’ then it will be re­placed for free, although there might be a charge for things like a cracked dis­play. The re­place­ment pro­gram cov­ers your iphone X for three years dat­ing back to when it was orig­i­nally pur­chased.

The other is­sue iden­ti­fied to­day fo­cuses on Ssd-equipped 13-inch Macbook Pro lap­tops with­out a touch­bar sold be­tween June 2017 and June 2018. Spe­cific units with 128GB or 256GB SSDS have a prob­lem that could cause data loss and fail­ure, so Ap­ple says it will need to up­date firmware on the drives. How­ever, in this case, do­ing so will re­for­mat the stor­age so it’s key to backup your data be­fore get­ting the lap­top ser­viced. You can find out if your lap­top is one of the one’s af­fected by en­ter­ing its se­rial num­ber on Ap­ple’s web­site.

For both pro­grams, if you’ve ex­pe­ri­enced sim­i­lar is­sues al­ready and paid for ser­vice, then you can and should con­tact Ap­ple about a re­fund. Also, just as an FYI, if your de­vice is an iphone 6 through iphone X, then Ap­ple’s apol­ogy pro­gram with dis­counted bat­tery re­place­ments will go away at the end of this year — you might want to swap in a new cell for $29 be­fore then if you haven’t al­ready.

Pub­lished by en­gad­get.com

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