An­a­lyt­ics work­shop at air­port to im­prove pas­sen­ger jour­ney

Fingal Independent - - NEWS -

DUBLIN Air­port is host­ing a work­shop with the An­a­lyt­ics In­sti­tute to ex­plore how in­sights and data can more ef­fec­tively be used to im­prove all as­pects of the pas­sen­ger jour­ney through the air­port.

The event will high­light the unique and di­verse set of data that the air­port environment gen­er­ates and how Dublin Air­port is us­ing that for day-to-day air­port op­er­a­tions plan­ning.

In ad­di­tion, five in­ter­ac­tive break­out ses­sions will ex­am­ine the key op­er­a­tional ar­eas of air­port plan­ning, check-in and se­cu­rity, re­tail, track­ing air­craft move­ments and how pas­sen­gers book travel ser­vices such as car park­ing and lounges. Dublin Air­port Man­ag­ing Di­rec­tor Vin­cent Har­ri­son said the event will be used to share how data science is used daily in the plan­ning de­ci­sion-mak­ing process at the air­port.

‘In­creased aware­ness of pas­sen­ger move­ments and be­hav­iours will help us im­prove op­er­a­tional per­for­mance and plan­ning, of­fer bet­ter, more tar­geted re­tail, food and bev­er­age of­fer­ings and save pas­sen­gers time as they pass through the busiest ar­eas of the air­port,’ ac­cord­ing to Mr Har­ri­son.

‘We are de­lighted to work with the An­a­lyt­ics In­sti­tute to host this event which will bring fresh eyes and think­ing to how we can bet­ter use and un­der­stand the vast amounts of data we work with,’ he added.

Al­most 24.2 mil­lion pas­sen­gers trav­elled through the air­port in the first nine months of this year, which is a 6% in­crease on the same pe­riod, last year.

Pic­tured here at the Lean Busi­ness Ire­land Awards are Ja­son Casey, Op­er­a­tions Man­ager at Ardmac, with Min­is­ter of State Pat Breen and cat­e­gory spon­sor Irene Power from Lean Busi­ness Ire­land.

Bid to im­prove pas­sen­ger jour­ney through Dublin Air­port.

Newspapers in English

Newspapers from Ireland

© PressReader. All rights reserved.