GLOBAL ACCOLADE FOR SHANNON’S PARK INN BY RADISSON HOTEL
Shannon’s Park Inn by Radisson Hotel has been voted the best of 26 Park Inn by Radisson hotels in Ireland, the UK and Western Europe for guest satisfaction in 2018. The results were compiled from the reviews each hotel received from its customer base across all booking platforms covered by the global review index.
This amazing accolade has been welcomed by the hotel’s management and staff where delivery of exceptional customer service is the operational mantra, and which has now been recognised and rewarded.
General Manager Louise O’Hara ecstatically welcomed the news, stating: “To be voted best in the group for our commitment to customer service and guest satisfaction is way beyond our expectations, but now that we have achieved this status, we will be setting our goals even higher.
“To outscore 25 hotels in our group is a tremendous boost for this area, quite apart from staff, as it shows the level of hospitality that we have to offer here in the Shannon region. Our hotel is oftentimes the first and last impression a visitor gets when arriving and/or leaving Ireland and we go out of our way to make that guest experience memorable and lasting.”
Having recently completed a total refurbishment of its 114 rooms and all public areas, the hotel is now focused on winning new business from the leisure and business community to boost visitor numbers to the region.