Hannah Wrixon

CEO, Get The Shifts

Hannah Wrixon’s company is busily disrupting the hospitality industry, offering tech centric staffing solutions to venues, events and festivals. From bar staff to baristas, promotions staff to waiters, Get The Shifts provided 1,700 hours of cover in the hospitality industry last week alone. “It’s a crowded enough marketplace, but we were disruptive enough and innovative enough to be making some noise, and agile enough to move and turn with the demands, and I think that’s the big difference.”

Rigorous recruitment practices ensure quality staff and customer satisfaction. “Attention to detail is important. There will always be lemons in this industry: people are people. However, we do everything within our power to make sure that we hire the best. We have extensive e-learning that everybody has to do before they come on a shift. We run reference checks and require one year’s Irish hospitality experience before you can interview with us.” It’s also important that the right people are matched to the right jobs. “Our top staff – we call them superstars – are coming from a place where flexible work is now the norm. So it’s become completely normal to order your work on your smartphone, just like your food or your taxi.” Get The Shifts’ superstars get offered work all the time, but can choose the shifts they want, so have full autonomy over where they work, who they work for, and for how long. “And that is the big difference.”

Hannah’s mum was a single parent who taught her that if you commit to doing something right, you well, excel at it. “She is a feminist who taught us that women are not just equal, but are superior, to men. I think that that has stood to me in my career, where I’m not held back by the fact that I’m female.” With an all-female team in the office and primarily a female board, Hannah’s happily empowering women along the way.