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CLIMBING THE LADDER

PAMELA’S TOP TIPS FOR SUCCESS

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Be patient

“This has been critical to my success, and I couldn’t stress it enough. I see a lot of impatient people, wanting to skip over levels and learnings, but the skills, knowledge and people you meet along the way are so important. I really enjoyed my journey to MD; I wasn’t in a rush, and now I really know the business. More importantl­y, I learned so much along the way and I thoroughly understand the different aspects of my role and who to go to.”

Diversify your experience

“I’ve given my staff the best advice because I’ve been through the same challenges they are experienci­ng, and that’s invaluable to me. It really matters that my staff can relate to me. I can say, ‘I’ve been there,’ and draw on my experience in different roles across the company. That flexibilit­y and diversity is super, super important, and I’m glad that I’ve learned what I’ve learned.”

Don’t pigeonhole people

“I like to challenge people by giving them tasks outside their normal day-to-day, putting them on projects with different teams. It’s really interestin­g because they’re learning something new and I get to see their talent in a different way. And within that dynamic, you start to spot successes in your business. I think if you pigeonhole people, you’re losing out as an employer. It’s a unique way of guiding people.”

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