Jeremy Masding PTSB (and Springboard Mortgages)

FROM: Welsh-born and Manchester-raised

AGE: 52

TENURE: Appointed June 2012

SALARY: Mr Masding received an increase of 11% or €50,000 in his total remuneration last year. This brought his earnings for the year to €502,000, according to the bank’s annual report.

Mr Masding lives in a large country pile on a road famed for its million-euro luxury homes in South County Dublin. Recreational and leisure pursuits abound, including a selection of golf courses, tennis clubs, horse riding and walks in the Dublin and Wicklow mountains.

BACKGROUND: A keen golfer who has played in tournaments alongside the likes of Rob Kearney. Also an avid rugby fan.

PTSB’S ACTION ON THE TRACKER ISSUE TO DATE: Permanent TSB, once the State’s largest mortgage bank, was the first lender to come under public scrutiny for the tracker mortgage issue, when it disclosed in July 2015 that 1,372 customers had been denied their rights to a low-cost loan. The bank said last month that 98% of these customers have been redressed and compensated, though 247 individuals subsequently lodged appeals against the bank’s remediation plan.

However, PTSB has also identified 579 additional overcharging cases as part of the subsequent industry-wide examination, which started in late 2015. The bank has said it aims to have these additional customers ‘remediated fully before the end of the year’. PTSB is also the subject of a Central Bank enforcement investigation.

MR MASDING’S RESPONSE TO QUERIES: What message do you have for the Irish public ahead of your meeting with Minister Donohoe next week? No comment given. Would you like to apologise for the conduct of your bank on this issue? No comment given.

A spokesperson for PTSB added that Mr Masding ‘has apologised on behalf of Permanent TSB for this episode on numerous occasions including at a press conference (July 2015) when he briefed the media on the issue and at subsequent engagements including various Oireachtas committees’.