Irish Daily Mirror

Just how will O’leary get himself out of this crisis?

- BY RYAN HOOPER

UNDER fire Ryanair boss Michael O’leary has a knack of finding his way out of a jam. In 2003, frustrated at being caught in traffic in his native Westmeath, the outspoken businessma­n registered his Mercedes as a taxi, allowing him to avoid the gridlock and zip through the restricted access bus lanes instead. His latest predicamen­t, however, may prove his most difficult to fix. Ryanair faces a compensati­on bill of up to €20million for the flight cancellati­ons shambles which has left many passengers stranded. Reputation-wise, both he and the firm have suffered a significan­t blow. The fiasco, affecting around 2% of flights, was described by Mr O’leary as a self-inflicted “mess-up” caused by a backlog of pilots taking overdue annual leave.

DISASTER

Typically trying to fight his way out of a corner, he insisted the firm was “not short of pilots”. Mr O’leary is no stranger to controvers­y. Plans to charge for using the toilet mid-flight, allowing mobile phones on board, and – announced this month – ending the policy of allowing non-priority passengers to have two items of hand luggage have courted attention. However, his latest PR disaster may have much greater consequenc­es with renewed calls for Mr O’leary to quit – something he has steadfastl­y refused to do when quizzed on the subject. He has previously acknowledg­ed his own longevity, telling the Westmeath Examiner in 2009 he expected to stand down by the time he was “50/51”. Five years past that date, he remains in the thick of the action more than ever.

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