Aer Lingus cancellations continue into week
FURIOUS Aer Lingus passengers lashed out after they were told their flights would go ahead — only for them to be cancelled when they got through security.
Similar horror stories were revealed yesterday following the weekend chaos at Dublin Airport while the airline tried to return to uninterrupted scheduling.
A systems outage on Saturday caused the cancellation of 52 Aer Lingus flights in and out of Dublin Airport for destinations in Europe and the UK.
Aer Lingus pledged yesterday to return to a full schedule — but the weekend disruption continues for thousands of passengers.
Stranded travellers and disappointed holidaymakers unleashed their frustrations online and on RTE Radio 1’s Liveline show.
Cruise
Newly married Emmet Byrne was flying to Miami on Saturday to join a once-ina-lifetime €5,000 honeymoon cruise and now fears he will lose that money.
He arrived at Dublin Airport at 6.45am and was told nearly 10 hours later at 4.30pm that the flight was cancelled.
Emmet said: “We were initially told there was a slight IT glitch.
“That was the last thing we heard until they said, ‘Look, you have to go home now, your flight’s cancelled’.
“We’ve missed the cruise and we don’t know if we’re going to get our money back. It cost €5,000. We’re heartbroken.”
Aer Lingus yesterday vowed to get its flights back on track.
A spokesperson told The Irish Daily Star: “We plan to operate as scheduled today and going forward.
“Customers who wish to apply for a refund or change their plans, can do so free of charge through aerlingus.com, our social media channels or via our centres.”