Air strike cost us €2k ..and a load of stress
Family holiday thrown into chaos after Ryanair cancel flight by text
Jo-ann Sheridan, who was supposed to fly to Nice today, with her family booked into kennels – we would have lost all of that.
“In the end they said your best bet is to try and find a flight with another carrier and take the refund.”
Jo-ann managed to book flights to Copenhagen yesterday with an eighthour stopover before a second journey
Ryanair cancelled up to 100 journeys this weekend to Nice. She said: “We managed to scrape the extra two grand together but we won’t get a refund for eight to 10 days.
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“So that’s going to eat into our holiday spending budget. Your family holiday should be a time to treat the kids but now we have to watch every penny. The kids are all brothers and sisters and they’ve been with us for five years. They’ve enough going on in their lives without having to deal with this.”
The group travelled from Waterford with granny Jane, 66, niece Cody, 21, and 17-year-old nephew Josh yesterday but said they still faced uncertainty about getting from Copenhagen to France.
Jo-ann said: “This has been so stressful, no family holiday should start out this way.
“Ryanair’s customer service was appalling. It’s just not good enough. We deserve better.”
On Friday the airline said it had been forced to cancel up to 100 journeys due to what it described as “yet another unjustified French ATC strike”.
Aer Lingus also axed a number of flights to Spain, Portugal, France and Italy due to the stoppage which will last until later tonight.
Both airlines advised passengers to rebook, or cancel and apply for a refund.
news@irishmirror.ie