New Ross Standard

Top hospitalit­y award for Seafield

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THE Seafield Hotel and Spa Resort, Gorey adds to one more to its collection of hospitalit­y awards after it won a national Courtesy and Care award, an honour which was presented by the AA in its annual hotel and hospitalit­y services competitio­n.

‘Seafield continues to go from strength to strength, providing a friendly atmosphere for all guests to enjoy,’ said Micheál Cunningham, general manager of the hotel.

Micheál said that all at the four star hotel were honoured to accept the award.

‘ This award recognises the contributi­on and commitment of each of our valued team members in providing the exceptiona­l customer service, that we pride ourselves on,’ said Micheál.

To win such an award, the hotel staff must not only be attentive to the needs of individual guests, but also provide a top notch level of service and have a willingnes­s to go above and beyond when required.

It appears that the Seafield Hotel and Spa Resort have done just that.

‘When you arrive at Seafield, everything form the first welcome as you check in to the last goodbye as you check out makes you feel at home, and the staff play a significan­t role in achieving this,’ the judges at AA said.

The AA uses highly experience­d inspectors to personally visit every AA accredited hotel or bed and breakfast, and assesses the standards of hospitalit­y, service, cuisine, facilities and staff to decide which are deserving of an award.

The awards ceremony was held in Adare Manor, a hotel which also won an award this time around.

Seafield Hotel and Spa Resort was one of just four hotels in Ireland to win an award, and other winners were Adare Manor in Limerick, winning hotel of year, guest accommodat­ion of the year went to Castlewood House in Dingle, county Kerry, and restaurant of the year went to The Earl of Thomand, Dromoland Castle, Newmarket on Fergus, in county Clare.

 ??  ?? Sales marketing manager, Kate Kavanagh, deputy general manager, Patrick Kickham-Lennon, AA hospitalit­y manager, Declan Connors accepting the award general manager, Micheal Cunningham and operations director, Rita Barcoe.
Sales marketing manager, Kate Kavanagh, deputy general manager, Patrick Kickham-Lennon, AA hospitalit­y manager, Declan Connors accepting the award general manager, Micheal Cunningham and operations director, Rita Barcoe.

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