QI

Sunday Independent (Ireland) - Business & Appointments - - FRONT PAGE -

re­cently bought a ‘nearly new’ phone charger at a car boot sale. I paid very lit­tle for it but when I used it, the charger started to get very hot and it has dam­aged my phone. The seller lives lo­cally. Can I in­sist on him pay­ing for the dam­age to my phone? Lor­raine, Wick­low IF you buy se­cond-hand items from an­other con­sumer, you have no con­sumer rights as you are not buy­ing from a busi­ness. The item only has to be owned by the seller and fit their de­scrip­tion. So it is im­por­tant to check goods be­fore you buy and it’s very much a case of “buyer be­ware”.

You can al­ways con­tact the seller, ex­plain your prob­lem calmly but firmly and ask for what you want. If the seller makes you an of­fer, you can ei­ther ac­cept or con­tinue to ne­go­ti­ate. But be

Newspapers in English

Newspapers from Ireland

© PressReader. All rights reserved.