Sunday Independent (Ireland) - Business & Appointments - - FRONT PAGE -

am a small busi­ness sell­ing hand-made cards through my so­cial me­dia busi­ness page. One cus­tomer re­cently tried to can­cel her or­der af­ter she re­ceived her cards, say­ing she doesn’t like them and wants a full re­fund. Can she do this? I have a no-re­funds pol­icy clearly stated on my page. Jimmy, Co Mon­aghan

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