How can I make a good first im­pres­sion when I take charge of my ac­coun­tancy team?

Sunday Independent (Ireland) - Business & Appointments - - FRONT PAGE - Niall Mur­ray

HAVE worked my way up the lad­der in a small ac­coun­tancy firm in Dublin but have just been ap­pointed to a new mid-man­age­ment role with a much larger ac­coun­tancy com­pany. I am very ex­cited about the new job as I am re­turn­ing to my home county, but, al­though I have more than 12 years’ ex­pe­ri­ence, this will be my first time manag­ing a team of 10 and I am quite ner­vous and want some ad­vice as to how to make a good first im­pres­sion. there and are look­ing for­ward to work­ing with them. Get to meet as many peo­ple as pos­si­ble. Have your lunch or cof­fee in the can­teen.

Learn peo­ple’s names as quickly as pos­si­ble – es­pe­cially your new team mem­bers, who might be wary of a new boss. Try to learn a bit about them and be as help­ful as you can to al­low them to come to terms with a new leader.

LIS­TEN AND THEN LIS­TEN SOME MORE: Set up in­for­mal one to ones with your new team. Get to know a lit­tle bit about them es­pe­cially their in­ter­ests out­side of work.

Be aware that one of them may have been an in­ter­nal ap­pli­cant and may feel ag­grieved or dis­ap­pointed that they didn’t get the role.

Get to un­der­stand their role and where it fits into the de­part­ment. Ask for their sug­ges­tions on what works well in the de­part­ment and what might need to change. This is the sin­gle most im­por­tant piece of ad­vice I would give to any new man­ager. Get­ting your team on board is crit­i­cal and we have of­ten seen the mis­take of a new man­ager com­ing into a role with lots of new ideas and try­ing to im­ple­ment lots of changes fast.

Fail­ing to get the team on board will make change al­most im­pos­si­ble. In­volve your team in any changes you want or need to make. YOUR JOB: THE CUL­TURE: tage. If you don’t feel com­fort­able with a men­tor in­side the com­pany, try and find one in an­other com­pany or in­dus­try who will be able to help you with set­tling into your new role. TO YOUR NEW JOB:

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