The Business Travel Magazine

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>> Only a third of rail passengers believe their train fares represent value for money and two-thirds are dissatisfi­ed with the way journey delays are handled. The figures come from the latest National Rail Passenger Survey from TRANSPORT FOCUS which puts overall satisfacti­on at 81% >> GRAND CENTRAL is applying to the Office of Rail and Road (ORR) to operate more services on its North East and West Riding routes. If approved, the additional services between Sunderland and London Kings Cross and West Yorkshire and London would add 1,600 seats to and from the capital per day. The operator was ranked number one for overall journey satisfacti­on in the aforementi­oned NRPS survey

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