Programme highlights

Tuesday September 11

• Setting the scene: business travel management in a fast-changing world

• Online shopping: sourcing and implementing online booking tools

• Do behave! how to get your travellers to comply with policy

• Sizing things up: benchmarking your travel programme against your rivals

• Perfect partners: make your TMC a travel partner, not just a supplier

• Careers advice: the opportunities that await in the world of business travel

• Deal or no deal? how to secure the best accommodation deals

Wednesday September 12

• Travel manager clinic: discover best practice from leading travel buyers

• Simply the best: how to find the right TMC for you and your company

• Tech support: getting to grips with NDC, AI, chatbots and the future of booking

• Rooms to manoeuvre: the buying strategies challenging the future of RFPS

• Up in the air: what you need to get airlines round the negotiating table

• Taking care of business: duty of care and traveller wellbeing in the spotlight

• Keynote speaker: Sir Ranulph Fiennes

Full programme available online