Striking the right balance between choice and control has always been an issue. The good news is that we are closer to addressing this in terms of business travel.
Some research we’ve completed, in conjunction with Amex GBT, shows that companies with younger travellers are closer to cracking the code.
Companies where the average business traveller is aged 40 or younger, are better at providing their staff with technology and support to build flexible corporate travel experiences. Younger travellers have grown up with technology and expect that in their business life.
A survey of global travel managers said they are seeing ever higher concern about work-life balance. Since they’re away from home anyway, travellers would like to add leisure to business trips. They also want the possibility of mixing things up – staying with friends or family rather than at hotels. They’re even up for alternative accommodation arrangements.
Somehow in the craziness of work and life and being on the road, they are figuring out a way to improve their work-life balance and want the technology to support their needs.