The Business Travel Magazine - - The Review - Gree­ley Koch Ex­ec­u­tive Di­rec­tor, ACTE

Strik­ing the right bal­ance be­tween choice and con­trol has al­ways been an is­sue. The good news is that we are closer to ad­dress­ing this in terms of busi­ness travel.

Some re­search we’ve com­pleted, in con­junc­tion with Amex GBT, shows that com­pa­nies with younger trav­ellers are closer to crack­ing the code.

Com­pa­nies where the aver­age busi­ness trav­eller is aged 40 or younger, are bet­ter at pro­vid­ing their staff with tech­nol­ogy and sup­port to build flexible cor­po­rate travel ex­pe­ri­ences. Younger trav­ellers have grown up with tech­nol­ogy and ex­pect that in their busi­ness life.

A sur­vey of global travel man­agers said they are see­ing ever higher con­cern about work-life bal­ance. Since they’re away from home any­way, trav­ellers would like to add leisure to busi­ness trips. They also want the pos­si­bil­ity of mix­ing things up – stay­ing with friends or fam­ily rather than at ho­tels. They’re even up for al­ter­na­tive ac­com­mo­da­tion ar­range­ments.

Some­how in the crazi­ness of work and life and be­ing on the road, they are fig­ur­ing out a way to im­prove their work-life bal­ance and want the tech­nol­ogy to sup­port their needs.

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