TBTC 2018 PROGRAMME
TUESDAY SEPTEMBER 11 Setting the scene: business travel management in a fast-changing world Geopolitics, Brexit, airport expansion, NDC, industry consolidation… TBTC gets underway with a look at the big issues playing out across the industry.
View from the top: a trio of bosses discuss the state of the industry Three industry figureheads reflect on the preceding session, sharing their views on corporate travel today, the industry’s pain points and the quest for best practice.
Online shopping: sourcing and implementing online booking tools Taking your travel programme online can reap big rewards. Find out about the ls to help you do so.
Do behave! Getting your travellers to comply with travel policy Ensure your travellers adhere to company travel policy and you’ll be able to keep a lid on costs and consolidate spend.
Sizing things up: benchmarking your travel programme against others How does your travel programme tack up – are you getting value for ney? What rates should you be paying?
Perfect partners: make your TMC a travel partner, not just a supplier Don’t keep your TMC at arm’s length – make them an essential partner and you’ll both enjoy the rewards.
Careers advice: the opportunities that await in the business travel industry A career in travel will take you places! But what opportunities are out there, what professional qualifications are available and how do you sell brand ‘you’? Deal or no deal? How to optimise your accommodation spend Make your hotel and serviced apartment spend go further by leveraging data to secure favourable rates, negotiating soft perks and tweaking travel policy.
WEDNESDAY SEPTEMBER 12 Travel manager clinic: discover best practice from leading travel buyers Hear how three experienced travel managers honed their travel programmes and improved the traveller experience.
Simply the best: how to find the right TMC for you and your company Size, cultural fit and industry specialisms are all key to selecting the right TMC for your needs, but what else helps make a perfect match?
Tech support: getting to grips with NDC, AI, chatbots and the future of booking Distribution models and technology are on a steep development curve, but what’s hot air and what should be embraced? Rooms to manoeuvre: there’s more to life than RFPS Is the tried and trusted RFP process under threat from new hotel booking strategies, and how can the pain points be ironed out?
Up in the air: what you need to get airlines round the negotiating table Larger companies might have the volumes to get airlines’ attention, but the door isn’t necessarily shut to SMES.
Taking care of business: duty of care and traveller wellbeing in the spotlight It is a company’s legal obligation to take care of its employees but corporates are increasingly looking beyond the basics.
Keynote speaker: Sir Ranulph Fiennes