The Busi­ness Travel Peo­ple Awards: win­ner's in­ter­view

The Business Travel Magazine - - Contents -

Clar­ity’s Amy Ed­monds was named Sales/busi­ness De­vel­op­ment Man­ager of the Year at The Busi­ness Travel Peo­ple Awards 2018

How did it feel to win the Sales/busi­ness De­vel­op­ment Man­ager of the Year award? One word: un­be­liev­able. Be­ing able to share this award with my in­cred­i­ble team has been an ab­so­lute joy. We work hard to bring in new busi­ness, es­pe­cially when sales can of­ten be dis­played in a neg­a­tive, cut throat way. We truly stand by our strong work ethic, chal­leng­ing the sta­tus quo and a con­sul­ta­tive ap­proach to re­spon­si­ble sell­ing.

Why did you de­cided to en­ter the awards or how did you come to be nom­i­nated? Our Head of Sales, Ewan Kas­sir, along­side our Head of Mar­ket­ing, Alexan­dra King­ton, nom­i­nated me with­out my knowl­edge. I found out while I was on hol­i­day in Mi­ami; the nom­i­nees had been of­fi­cially an­nounced and I woke up with lots of con­grat­u­la­tory mes­sages from col­leagues, past and present.

Tell us about your role. My re­spon­si­bly lies wholly within the new busi­ness sales func­tion for Clar­ity, mainly fo­cus­ing on en­gag­ing with com­pa­nies within the con­sumer goods sec­tor. As the first per­son cus­tomers are likely to meet from Clar­ity, it’s im­por­tant for me to cre­ate a good im­pres­sion from the start. I re­cently won an in­ter­nal award based on my ‘pas­sion’ for find­ing cus­tomers the right so­lu­tion to suit their needs. My work has in­volved win­ning a large amount of new busi­ness, pi­o­neer­ing new prac­tices within the sales func­tion, and gen­er­ally in­spir­ing others around me to em­brace change and to in­no­vate new ways of sell­ing. What do you en­joy about your role? The peo­ple. I am such a 'peo­ple per­son'! I like to think of my­self as ap­proach­able, so no ques­tion is stupid in my book. I think clients en­joy work­ing with me, and there isn’t a bet­ter feel­ing than watch­ing some­body’s travel pro­gramme re­ally ex­cel af­ter part­ner­ing with my­self and Clar­ity.

What do you think of The Busi­ness Travel Peo­ple Awards? The Awards do an ex­cel­lent job of recog­nis­ing those who work so hard be­hind the scenes, yet rarely get the pro­fes­sional ac­co­lades they de­serve. Busi­ness travel ex­cels due to the peo­ple. The tech­nol­ogy on its own is get­ting more ad­vanced each year, but with­out those per­sonal re­la­tion­ships and knowl­edge the propo­si­tion would fall flat. The awards cer­e­mony was a fan­tas­tic day and a great chance to catch up with peo­ple. What im­pact will win­ning an award have on your ca­reer? At present, it can only el­e­vate me into hav­ing more in­volve­ment with our strat­egy of strength­en­ing our multi­na­tional propo­si­tion, which will ul­ti­mately see me work­ing on a global plat­form – some­thing I re­ally en­joy.

What do you think are the busi­ness travel in­dus­try’s big­gest chal­lenges right now? As a TMC, I see our value as be­ing fast-paced and adapt­able enough to en­sure that we are at the fore­front of travel for the ben­e­fit of our cus­tomers. That said, I do think there is a dan­ger of com­pa­nies lean­ing too far into the realm of ar­ti­fi­cial in­tel­li­gence and for­get­ting the most im­por­tant el­e­ment of busi­ness travel, the peo­ple.

The Busi­ness Travel Peo­ple Awards recog­nise out­stand­ing in­di­vid­u­als and teams across all as­pects of the sup­plier el­e­ment of cor­po­rate travel. Nom­i­na­tions for the 2019 awards will open in Jan­uary The Awards recog­nise those who work so hard be­hind the scenes, yet rarely get the pro­fes­sional ac­co­lades they de­serve”

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